Assistant Director of Riverside Tennis

Riverside Park Conservancy (RPC) is a nonprofit organization that works in partnership with the City of New York to restore, maintain, and improve Riverside Park and its neighboring waterfront parks for all New Yorkers. Stretching for six miles along the Hudson River, the park provides essential open space, recreation, and community connection for residents of Manhattan’s West Side and beyond.

Improving the park’s resources for learning and playing tennis is a signature component of this vision and has historically been a key focus of Riverside Park Conservancy. The public red clay tennis courts at 96th Street (Oscar Hijuelos Clay Courts), along with the 119th Street and Fort Washington courts, provide high-quality, affordable tennis in a beloved neighborhood park setting. Tennis in Riverside Park is more than a sport—it is a gateway to active living, social connection, and community stewardship.

The Riverside Tennis Association (RTA) is a volunteer advisory group of community members, players, and stakeholders who work in partnership with Riverside Park Conservancy to help shape the vision, priorities, and community engagement strategies for tennis in the park.

A new role, the Assistant Director of Riverside Tennis is a full-time, year-round position within Riverside Park Conservancy. The position plays a critical operational and community-facing role in supporting tennis activities in Riverside Park at the 96th Street, 119th Street, and Fort Washington courts.

Reporting to the Director of Riverside Tennis, the Assistant Director manages day-to-day administration, player services, communications, and volunteer engagement. Operating primarily out of new mobile office space at the 96 th Street location during the tennis season, the Assistant Director helps ensure an outstanding experience for players and visitors, efficient operations across multiple locations, and strong community connection to tennis in the park.

The Assistant Director collaborates with the Riverside Tennis Association Steering Committee and RPC departments (Volunteer Initiatives, Development, Programming, Communications, Operations, and Finance) to support the vision of tennis as a vital, community-serving resource in Riverside Park.

• Administration & Program Operations
• Oversee day-to-day administration of all tennis lessons and programs across the three court locations, including managing reservation and payment systems, scheduling lessons and programs, processing cancellations, rescheduling sessions, issuing refunds, and providing feedback on program performance.
• Develop and recommend process improvements and technology tools that make tennis operations more efficient, user-friendly, and transparent for both staff and players.
• Ensure accurate processing of invoices and payments for vendors, coaches, and instructors in coordination with RPC’s Finance team.
• Support the Director with tracking program enrollment, revenues, expenses, and other key metrics; assist with preparing reports and dashboards for RPC leadership and the RTA Steering Committee.
• Oversee compliance of tennis activities and programs with RPC and NYC Parks policies, rules, and safety standards across all sites.
• Player Services & Customer Experience
• Serve as a primary point of contact for players, parents, and participants—answering questions, resolving issues, and providing timely and accurate information about programs, schedules, policies, and weather-related changes.
• Manage daily communication around court conditions, schedule changes, and special events, working closely with the Director to ensure coordinated messaging.
• During the tennis season, maintain a visible on-site presence at the 96th Street courts and regularly visit the 119th Street and Fort Washington courts to support staff, observe operations, and engage with the tennis community.
• Volunteers & Community Engagement
• Partner with RPC’s Director of Volunteer Initiatives to recruit, train, schedule, manage, and retain volunteers; identify meaningful roles for volunteers at events, programs, and on-court or…