Manager, Management

Job Summary

The Manager of Housing Location will support LAHSA in developing an internal strategy to develop and grow an extensive portfolio of housing resources for the LA Continuum of Care’s portfolio of permanent housing programs. The Manager will lead in developing unit acquisition strategies amongst all SPAs housing programs ensuring they are equipped to secure and maintain relationships with owners, developers, and property managers.

The Manager will work with housing providers and other LAHSA system component teams to ensure acquisitions are tracked and maintained within LAHSA’s centralized housing inventory. The Manager will connect the CoC with housing resources by coordinating with LAHSA’s Housing Location and RPSS programs, and master leased units by overseeing the leasing process to ensure optimal utilization and throughput of the Los Angeles homeless response system.

Note:
This position is funded through June 30, 2026. Continuation of employment will be contingent upon funding availability.

• Develop, implement, and grow a comprehensive unit acquisitions strategy and system for the entire LA Continuum of Care, utilizing data-driven solutions to ensure optimal throughput of the homeless response system.
• Identify and lead initiatives for creating additional unit acquisitions products to procure scattered site, shared housing, and site based assets.
• Establish and manage internal control for reliable and accurate housing location reporting, contributing to effective refinement of unit acquisitions-based programs, such as LAHSA’s Housing Location and RPSS programs.
• Support active system management of other LAHSA system components teams by developing a technical assistance and support plan for permanent housing programs.
• Support data management projects by developing and refining Key Performance Indicators (KPIs), market analysis, and SPA based housing needs and utilization amongst continuum of housing agencies.
• Coordinate with key funders, city and county departments, local PHAs, system partners, and program components to ensure LAHSA standards for housing location are implemented.
• Lead in the development of trainings for internal and external stakeholders that outlines the entire housing location process, such as locating, acquiring, marketing, utilizing, and maintaining units.
• Conduct housing location analysis and reviews, which shall encompass analysis of SPA level throughput from interim housing programs to permanent housing, stabilization and retention of permanent housing placements, regional housing needs and gaps.
• Ensure subrecipient contractors and vendors comply with required laws governing property management, landlord/tenancy laws, fair housing laws, and programmatic regulations for federal and local permanent housing programs, such as Time-Limited Subsidy, CoC, HCV, etc.
• Manage supervisory responsibilities of the LAHSA Unit Acquisitions, Housing Location team.
• Coordinate with other LAHSA departments and teams, service providers, and system partners to ensure alignment within the Coordinated Entry System.
• As a unit within the Multi-Disciplinary Crisis Response Team, must be able to conduct and lead best practices for field and direct service work with people experiencing homelessness, as needed.
• Other duties and special projects as assigned

• In-depth knowledge of homeless populations, systems, and programs, including federal and local policies and CoC regulations.
• Strong understanding of intersectionality, structural and systemic racism, and vision of how to address these issues in context of unit acquisitions work for the homeless response system.
• Ability to communicate professionally with the real estate sector the needs and requirements of the homeless rehousing system through negotiations, presentations, and other recruitment efforts.
• Familiarity with federal and local planning, building, fire and health codes for both interim and permanent housing developments and usages is a plus.
• Strong commercial acumen and understanding of the real estate sector, changes in the rental market, and conditions that may impact housing inventory and landlord participation.
• Intermediate understanding in the development and review of master leases, subleases, regulatory agreements, property management agreements.
• In-depth knowledge of fair housing laws, housing first, fair market rents, rent reasonableness, habitability.
• Excellent people skills, specifically customer service skills and a capacity for collaboration and interpersonal relationships.
• Excellent written and verbal communication skills, including the ability to express technical concepts clearly to both technical and non-technical audiences.
• Superior organizational skills with a strong attention to detail.
• Intermediate level of computer software programs specifically, Microsoft Office (Word, Excel, Access, Power Point and Outlook) and knowledge of property management software (i.e., Yardi, Real Page, App Folio, etc.).
• Ability to…