Product Manager, Services

Product Manager, Services

Orium builds smart, modern commerce solutions that help enterprise brands move faster and stay ahead. By bringing together AI, data, and composable systems, we create experiences designed for collaboration between people and intelligent agents helping our clients work more efficiently, adapt quickly, and gain a long‑term competitive edge.

With more composable launches than any firm in the Americas and deep expertise across commerce architecture, we partner with leading technology providers to deliver scalable solutions that evolve with our clients and accelerate time to value.

We blend systems thinking, data‑driven design, and intelligent delivery, embedding AI and agents into our own teams to move faster, reduce friction, and co‑create with greater precision. The result: adaptive, cross‑channel experiences that keep our clients ahead of what's next.

Are you energized by helping clients shape the future of their digital experiences? As a Product Manager at Orium, you'll lead the strategy, planning, and delivery of complex commerce and brand initiatives across high‑profile enterprise clients. Working at the intersection of business goals, user needs, and technical feasibility, you'll drive clarity, alignment, and measurable outcomes in fast‑paced, multi‑stakeholder environments.

Reporting to the Head of Product Management, you'll steward product vision, manage end‑to‑end requirements, guide clients through complex decision‑making, and partner closely with cross‑functional teams to deliver high‑quality, data‑informed digital products. This role is perfect for someone who loves combining structured thinking, exceptional client leadership, and modern delivery practices, including the thoughtful use of AI, to move work forward with confidence and impact.

Contract Details:
This role begins as a 6‑month fixed‑term agreement (not an independent contractor arrangement), with the potential to convert to a full‑time, permanent position based on performance, business needs, and mutual fit.

Client Leadership & Strategy

• Serve as the primary point of contact for clients, guiding product vision, roadmap direction, and delivery priorities from discovery through launch.
• Act as a strategic consultant, identifying opportunities, risks, and solutions that balance business goals, user value, technical reality, and budget.
• Facilitate workshops, discovery sessions, and decision‑making frameworks that build alignment across stakeholders.
• Provide subject matter expertise in eCommerce, headless CMS, and modern digital platforms.
• Travel Requirement: Occasional travel across the Americas to meet clients and partners.

Planning & Requirements

• Build and maintain clear, data‑informed release plans and prioritization frameworks.
• Own the product backlog, ensuring stories, acceptance criteria, dependencies, and constraints are well‑defined and up to date.
• Produce high‑quality product requirements documentation, ensuring functional, non‑functional, and data requirements are accurately captured.
• Translate complex problems into clear, actionable steps for cross‑functional teams.

Delivery & Execution

• Lead end‑to‑end delivery across discovery, requirements, backlog management, execution, acceptance, and launch preparation.
• Collaborate closely with design, technology, and data teams to validate feasibility, clarify requirements, and ensure shared understanding.
• Manage budgets and provide transparent forecasting, burn insights, and ROI‑driven prioritization.
• Facilitate delivery ceremonies and present progress, risks, and decisions to clients and internal leadership.
• Navigate trade‑offs across scope, schedule, budget, and quality, escalating with recommended paths forward.

• 4+ years of Agile product management experience in a professional services or client‑facing environment.
• Proven ability to lead development end‑to‑end in a Scrum/Agile context.
• Strong communication, facilitation, and client relationship skills, especially with senior stakeholders.
• Subject matter expertise in eCommerce and headless CMS, with the ability to translate trends into strategic…