Medical Scribe​/Interpreter-PACE; Part-Time

Overview

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. Neighborhood Healthcare PACE is a managed medical plan built around surrounding participants with a team of physicians, nurses, social workers, therapists and care coordinators to help them maintain good health and a good quality of life. The goal is to keep seniors happy and healthy at home surrounded by their family and community.

As a private, non-profit 501(C)(3) community health organization, we serve over 500k medical, dental, and behavioral health visits from more than 100,000 people annually. With two PACE centers located in Riverside County, our PACE program is positioned to serve over 650 senior participants.

The Medical Scribe will increase the electronic medical record (EMR) efficiency, productivity, and accuracy for providers. This role will annotate all dictated or written information for treatments of patients. In addition, this role will facilitate communication between limited English-speaking patients and their providers, nurses, lab technicians, and other clinical staff. This position is part-time, fully onsite.

Schedule:

Monday-Thursday, 9am-1pm.

• Medical Scribe
  • Assists providers with documentation of each patient’s medical chart during their visit
  • Transcribes a history and physical examination as given by the patient and provider
  • Documents all procedures performed by the provider or nurses in patient medical charts
  • Uses various EHR tools to congregate data collected for statistical reports for efficiency and accuracy
  • Transcribes consultations and discussions by family members and/or providers, including electronic signatures on changes made to patient progress notes
  • Orders labs, diagnostic imaging, and specialty referrals
  • Transcribes results for labs, x-rays, and other evaluations in patient medical charts
  • Follows up on the progress of pending results to finalize the patient workups for the provider
  • Documents proper diagnoses, follow-up instructions, and prescriptions as dictated by the clinician
  • Trains new hires, including new hire shadowing after three months of employment assuming competency in work performance
  • Attends mandatory trainings with various departments within the organization

• Healthcare Interpreter
  • Facilitates communication between patients and their providers, nurses, medical assistants, lab technicians and other clinical team members
  • Ensures patients comprehend treatment plans as described by the provider and clarifies any discrepancies
  • Adapts to provider workflow preferences and proactively reviews patient’s chart in preparation of scheduled appointments
  • Conveys information to patients regarding treatment plans, lab results, referrals, and other information within electronic health records in accordance with HIPAA standards
  • Assists providers in navigating the electronic health record (EHR)
  • Locates information for review, including encounters, test results, outside records
  • Notifies provider of any pending items and system alerts
  • Assists with scheduling/rescheduling appointments
  • Recognizes any potential barriers to communication that may impact the success of the patient experience

• High school diploma/GED required; bachelor’s degree preferred
• Healthcare Interpreter Certification preferred
• One-year medical scribe experience within outpatient clinics setting preferred
• Experience using electronic medical records systems preferred
• Bilingual (English/Spanish) speaking, reading, and writing required
• Current Basic Life Support (BLS) certification is required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines, but may be completed through approved online providers such as Pro Med or other equivalent programs that meet recognized BLS standards.

• Excellent verbal and written communication skills, including superior composition and proofreading skills
• Ability to type 55+ words per minute
• Ability to carry out work in a distraction free environment
• Ability to interpret a variety of instructions in…