Therapy Specialist; Sales Associate

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$65,000.00/yr - $/yr

This role will mainly support the Riverside territory.

Mainstay Medical is a medical device company focused on marketing an innovative implantable neurostimulation system, ReActiv8®, for people with disabling chronic mechanical Low Back Pain. The company is headquartered in Dublin, Ireland, with subsidiaries operating in the United States, Australia, the United Kingdom, and Germany.

The Therapy Specialist is responsible for providing comprehensive clinical and patient support to Mainstay Medical’s customers and Sales Teams to drive demand and accelerate the sales process through education, training, post-implant patient support and direct participation in clinical cases when required. This person will significantly add value to the sales process, assist in developing a highly knowledgeable and loyal customer base, and help bring Mainstay Medical’s therapy to market in a timely fashion that meets the needs of our customers and patients.

• Conduct strategic, evidence-based product presentations and interactive demonstrations to clinical decision makers and physicians within hospital, ASC, physician practice, and clinical settings. These presentations emphasize measurable clinical outcomes, patient-reported benefits, and return-on-investment metrics that resonate with various stakeholders.
• Implement targeted awareness campaigns by identifying and engaging key opinion leaders (KOLs) within specific territory. Strategically recruit these physicians and their staff to participate in local or regional training programs where compelling patient success stories and clinical data showcase product efficacy.
• Develop customized educational content tailored to address the specific clinical challenges and priorities of different stakeholders ensuring messaging resonates with each audience’s unique perspective and needs.
• Create and nurture clinical champions within accounts by providing exceptional support, responding promptly to clinical questions, and demonstrating unwavering commitment to patient outcomes, thereby establishing Mainstay as the preferred therapy partner.

• Provide ongoing clinical education and comprehensive case support to customers through a structured program of initial training, advanced techniques workshops, and regular refresher sessions, ensuring optimal product utilization and consistently positive patient outcomes.
• Expand organic growth by collaborating with Therapy Managers, Area Business Managers, and Sales Leaders to identify high-potential accounts based on patient demographics, procedural volumes, and reimbursement landscape. Collaborate to develop clinically-focused value propositions that address specific pain points for each account, facilitating new business acquisition and expansion within current and adjacent practices.
• Transition into the role of primary account maintenance and organic growth once implant volumes reach mutually established thresholds and demonstrate stability. Provide continuity of service, deepen clinical partnerships, and support Therapy Managers to focus on developing new accounts, to achieve Mainstay’s strategic growth targets.
• Foster productive cross-functional relationships with field-based commercial partners through regular joint planning sessions, account strategy reviews, and collaborative problem solving. Utilize shared digital platforms and communication tools to maintain alignment on account priorities and ensure coordinated customer engagement.

• Serve as Mainstay Medical’s clinical authority during surgical procedures and device implantations by providing all necessary equipment, demonstrating expert knowledge of implant methodology, and offering real-time troubleshooting guidance. This ensures procedural success and physician confidence for long-term therapeutic benefit.
• Serve as primary contact for implanted…