Urgent Care Receptionist Bilingual Spanish

Overview

Job Title:
Urgent Care Receptionist

We are seeking a dedicated and professional Urgent Care Receptionist to join our dynamic healthcare team. This position is essential for ensuring smooth operations within our urgent care facility and providing exceptional customer service to our patients. As the first point of contact, you will play a vital role in creating a welcoming and efficient environment for all individuals seeking care.

• Greet and assist patients upon arrival with a friendly and compassionate demeanor.
• Manage patient check-in and check-out processes efficiently to ensure minimal wait times.
• Schedule appointments and manage the urgent care calendar to optimize patient flow.
• Answer incoming calls, address inquiries, and direct calls to appropriate staff members.
• Maintain accurate patient records by updating personal information and insurance details.
• Coordinate with medical staff to streamline patient care and ensure timely access to services.
• Handle administrative tasks such as filing, data entry, and processing payments.
• Ensure cleanliness and orderliness of the reception area to promote a professional environment.

• High school diploma or equivalent; additional education in office administration or related field preferred.
• Prior experience in a medical office or healthcare setting is advantageous.
• Exceptional communication and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to multitask and work efficiently under pressure.
• Proficiency in using computer systems and familiarity with electronic medical records (EMR) systems.
• A commitment to maintaining patient confidentiality and upholding privacy regulations.

• Full-time and part-time positions available with flexible scheduling to include weekends and holidays as needed.
• Fast-paced environment requiring quick thinking and adaptability.

Join our team to contribute positively to the healthcare experience of our community members and support the vital function of urgent care services. If you are compassionate, organized, and thrive in a team-oriented setting, we encourage you to apply for this rewarding opportunity.