Patient Services Manager

Role Overview

Join Sodexo as a Patient Services Manager 2 at Riverside Community Hospital in Riverside, CA
. In this role, you’ll lead a team dedicated to creating personalized dining experiences that bring comfort and care to every patient. Your leadership will ensure accuracy, quality, and compassion in every meal served—because food is an essential part of healing.

• Lead and elevate the Patient Services Program to exceed patient and customer satisfaction goals.
• Oversee Sodexo’s Patient Dining Program
  , ensuring exceptional meal service and proactive rounding.
• Collaborate with clinical and interdisciplinary teams to enhance the patient experience
  .
• Conduct tray assessments for quality, presentation, and accuracy.
• Drive compliance with Sodexo Gold Checks and regulatory standards.
• Manage and develop a team of hourly associates, fostering growth and engagement.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Leadership excellence and strong communication skills to inspire your team.
• Knowledge of nutrition and specialized diets
  .
• Experience managing diet offices and patient dining operations.
• Proven management skills
  , ideally in a healthcare setting.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.