Supervisor, Care Coordination; Bilingual Spanish Social Worker

Position: Supervisor, Care Coordination (Bilingual Spanish Social Worker)
Supervisor, Care Coordination (Social Worker) page is loaded## Supervisor, Care Coordination (Social Worker) locations:
Riverside, CAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR1991
** SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.
**** SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.

If you are interested in becoming part of an organization that is innovating senior healthcare visit (Use the "Apply for this Job" box below). , or follow us on Linked In, Facebook, and Twitter.
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* Job Description:

** Remote field position in CA - will travel with staff in the Riverside and Inland Empire areas approximately 25% of the time
** SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 300,000 members in California, Arizona, Nevada, Texas, New Mexico & Washington. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts.

If you are interested in becoming part of an organization that is innovating senior healthcare visit , , or follow us on Linked In, Facebook, and Twitter.
** The Job
** Contributes to the care and well-being of SCAN's most complex members, empowering members to age in place by overseeing the day-to-day operations and outcomes of a multidisciplinary care management team. Defines daily priorities for telephonic and field staff and responsible for team compliance with all regulatory requirements, clinical standards and internal policies and procedures so staff can focus on addressing members’ care management needs, supporting navigation of the healthcare system, and responding to and resolving escalated issues with compassion and efficiency.

Implements and oversees chronic disease management programs.
** You Will
** Supervises the day-to-day operations, productivity, and quality of a multidisciplinary team to ensure alignment with and achievement of department goals and objectives.

Monitors performance and compliance with regulatory requirements, clinical standards, and internal policies and procedures through frequent oversight of reports and auditing. This includes awareness of scope of practice and licensure requirements for functions overseen. Provides team with ongoing performance updates and support through regular one-on-one meetings and ad hoc consultations.

Acts as subject matter expert for team, members, providers, internal and external departments for interpretation and administration of various benefits/programs, and to troubleshoot a wide range of extremely complex psychosocial and escalated access issues for dually enrolled Medicare/Medi-Cal SCAN beneficiaries and other SCAN members.

Ensures that department policy and procedures, desktop procedures, workflows, job aides, training materials, are current and accurately reflect processes to provide consistent quality care and meet compliance with regulatory requirements.

Demonstrates high level organizational, analytical, critical thinking, and leadership skills to resolve issues and assist team members with members, providers, vendors, and other internal and external departments.

Facilitates team meetings, keeps accurate documentation, and leads special projects with an ability to balance competing priorities.

Uses advanced motivational interviewing techniques to understand and…