Business Development Account Manager

Pacific Grove Hospital, 5900 Brockton Ave, Riverside, CA 92506, USA

• Competitive Salary
• Paid Time Off (vacation, sick, personal days)
• Paid Holidays (8 Total)
• Medical, Dental, & Vision Insurance
• FSA & HSA Plans
• Long-Term & Short-Term Disability
• Company Paid Life Insurance
• Supplemental Life Insurance
• Employee Assistance Program
• Employee Discount Program
• 401(k) Retirement Plan with Company Match

Many employee-centered events throughout the year!

Annual salary range: $57,892-$69,470 DOE

Expand Outpatient Service lines as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources

• Collaborate closely with room and board, residential facilities, community resources, facility case managers, physicians and management, as well as provide education to staff to generate referral sources.
• Develop strong relationships with key referral sources.
• Identify opportunities for partnering and growth.
• Manage leads from referral sources and ensure efficient admissions process for clients.
• Increase the number of outpatient referrals within a facility such as room and boards, residential/ housing resources.
• Coordinate with clinical assessment team on referrals for admission based on the services provided by the facility.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, scheduling meetings and developing contacts/referral sources.
• Document referral sources within appropriate contact management system.
• Develop events and educational forums that demonstrate programs and provide an opportunity to identify potential referral sources.
• Maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicate mission in all outreach interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e‑blast, written notes, events, networking and other professional activities.
• Provide the facility or receiving team with appropriate information to facilitate an outpatient admission when necessary.
• Create outreach initiatives that will ensure regular communication with top referral sources through phone, email, e‑blast, written notes, events, networking and other professional activities.

• Perform other functions and tasks as assigned.

• High school diploma or equivalent required. Bachelor's degree in Marketing or related health or social services field preferred.
• Two or more years’ experience in sales and/or marketing required.

• Must have and maintain a valid driver’s license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.