Float Workforce Development Program Manager & Career Coach; Health Care Instructional Leadership

Join to apply for the Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership) role at COPE Health Solutions

1 day ago Be among the first 25 applicants

Join to apply for the Float Workforce Development Program Manager & Career Coach (Health Care Instructional Leadership) role at COPE Health Solutions

Description

The Float Program Manager independently maintains the day-to-day operations at multiple Health Scholar sites, located at any of our hospital or ambulatory care center clients. The Program Manager serves as a vital link between Health Scholar program participants, our internal team, and the client, ensuring program operations run smoothly. The ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities, from ensuring Scholars have an excellent program experience, to maintaining and exceeding student recruitment goals, and building strong relationships with our hospital and health system client executives.

This position is a fantastic opportunity for those interested in the intersection of health care delivery, student mentorship, and program administration.

Description

The Float Program Manager independently maintains the day-to-day operations at multiple Health Scholar sites, located at any of our hospital or ambulatory care center clients. The Program Manager serves as a vital link between Health Scholar program participants, our internal team, and the client, ensuring program operations run smoothly. The ideal candidate has the adaptability and enthusiasm to excel across a wide range of responsibilities, from ensuring Scholars have an excellent program experience, to maintaining and exceeding student recruitment goals, and building strong relationships with our hospital and health system client executives.

This position is a fantastic opportunity for those interested in the intersection of health care delivery, student mentorship, and program administration.

To hear one of our Program Managers speak about the Health Scholar program in more detail, you can watch a brief video produced by one of our hospital clients here:

FLSA Status

Exempt

Salary Range

$66,560 - $73,000

Reports To

Regional Manager

Direct Reports

None

Location

Riverside CA (Onsite)

Travel

Up to 80%

Work Type

Regular

Schedule

Full-Time

Position Description

• Actively recruit and ensure a strong pipeline of diverse Health Scholar candidates on an ongoing basis by attending recruitment events such as fairs and presentations, cultivating relationships with campus career centers, professors, counselors and others, engaging student organizations through presentations, flyers and other potential opportunities
• Provide direct supervision to program participants (typically 50-200), as the sole Program Manager at client site, including providing mentorship, coaching and professional development opportunities
• Manage and actively improve or implement on-site program operations at client site, including quarterly training for scholars, departmental operations, scholar recruitment activities, facilitating meetings and professional development workshops, and major projects such as seasonal programs
• Build and manage relationships with key hospital client executives and staff to ensure ongoing success of current programs and future growth through regular meetings, committees, daily rounding
• Conduct quantitative and qualitative analyses on program metrics to effectively report service line impact, risks to clients, and to identify opportunities demonstrate value to client partner
• Plan for future client growth by raising opportunities for opening additional clinical and administrative departments for participant rotations with client executives, as appropriate
• Engage with Account Principal and other team members to identify and pursue opportunities to add value to client through value-based payment, population health management, PMO, Process Improvement or other services offered by our firm
• Support firm wide business development through activities such as participating in market research or contributing to an article or other BD collateral
• Proactively identify and mitigate risks by addressing complaints or concerns from clients, staff and/or program participants. Risks may include HIPAA issues, compliance, background checks, policy violations and more. Elevate high risk complaints or concerns to management
• As time and program performance allow, engage as a billable team member for consulting projects engaged with the client
• Display sound judgement, professionalism, and strong conflict-resolution skills, modeling these behaviors for our program participants
• Ensure compliance with all local, state and federal regulations, client site-specific policies and ethical standards
• Carry out all other responsibilities, tasks and…