Dispatcher II; Manheim
Listed on 2026-01-27
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Automotive
Manheim, a Cox Automotive company is now hiring for a Dispatcher II
. The Automotive Recon Dispatcher II is the pit crew chief of the reconditioning process – working hand‑in‑hand with supervisors and management to keep vehicles moving toward repair. This role ensures parts are allocated to the right team members so services can be completed without a hitch.
- The Dispatch Coordinator will be responsible for managing the shop’s flow and production.
- Schedule shop work as efficiently as possible in accordance with our clients SLA’s.
- Allocate parts to the proper work order.
- Track, receive, and distribute all parts in a timely manner to meet our client SLA’s.
- Enter all pertinent information into software applications, AS400, and RPP.
- Communicate any incorrect parts or supplies to supervisor/manager in a timely manner and manage returns.
- Maintain all shop supplies and keep inventory at acceptable levels (ordered through Procurement) as directed by management.
- Secure and control all parts and supply inventory to minimize loss or shrinkage.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
- Perform other duties as assigned by management.
- High School Diploma/GED and 3 years’ experience in a related field.
- OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field.
- Excellent communication and organizational skills required.
- Advanced computer skills required.
- 2 years of automotive parts experience preferred.
- Automotive Service Dispatcher or Automotive Technician II experience preferred.
- Must be able to use general office equipment.
- Ability to sit or stand for prolonged periods of time.
- Ability to lift 1–50 lbs.
- Ability to perform repetitive data entry tasks, manual dexterity.
- Vision abilities required include close, distance and depth perception.
Hourly base pay rate is $21.83 – $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
BenefitsEmployees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
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