Project Coordinator

Pay Range: $20.35 - $28.18 Hourly (DOE)

Branch

Location:

1111

E. Citrus St. Suite 7, Riverside CA 92507

Restoration Management Company expects each employee to embrace and apply in daily activities the following company CORE VALUES:
Team Spirit, Integrity, Quality, Humility, and Safety. These, in addition to the requirements listed below, are essential to the success of your career with the company.

Project Coordinator is responsible for scheduling and dispatching crews to residential and commercial property losses. This position supports one or more of the following:
Project Managers, Project Supervisors, Superintendents, Branch Managers, and Directors with administrative duties when needed. Serve as the liaison to the corporate office for all new forms, policies, procedures, and program issues.

• Call customers to communicate or coordinate project schedules, and respond to general inquiries in a timely manner.
• Assist with Vendor Setup ensuring vendor has provided correct documentation.
• Answer phone calls from customers or direct to appropriate staff when necessary.
• Generate Work Orders and Change Orders upon request, forward to customer for signature, and coordinate dispatch of crews accordingly.
• Maintain daily schedules for crews and other project members, and assist in establishing schedules for increased efficiencies.
• Prepare required state, federal, and/or waste management paperwork for all Asbestos projects, where applicable.
• Update Invoice Tracking spreadsheet and ensure delivery of Payment Request to management.
• Organize weekly, bi‑weekly, and monthly meetings in accordance with company policy, including safety meetings, in‑office meetings, production meetings, etc.
• Work with Call Center regarding new job information.
• Label photos and upload into specific systems/programs.
• Create and maintain job files ensuring all job‑pertinent reports and documents (budget worksheets, invoices, Project Reports, BOS) are properly filed.

• Prepare daily management report on T&M Cost Spreadsheet, cross‑checking against subcontractor invoice and labor hours. Submit complete and accurate T&M paperwork daily to Central Billing.
• Document daily updates on industry‑specific programs for all open jobs. Enter information from Tick Sheets completed by Technicians and Project Managers into industry‑specific programs (Moisture Mapper, Xactanalysis, and Mica reports).

• Distribute and send all US mail and interoffice mail (courier service) for the Branch.
• Monitor visitor access when required, ensuring all protocols (safety/corporate) are followed.
• Ensure all local, state, and federal postings as directed by HR and Safety are properly displayed.
• Organize timecards by division and review for errors; enter hazard pay data or verify construction labor; submit to Payroll.
• Communicate with and assist Payroll and Human Resources with payroll and employee issues.
• Keep petty cash supply balanced, authorize reimbursements, and track cash flow for submission to corporate office (except for Corporate).
• Maintain adequate levels of office supply inventory, RMC apparel, and order when necessary.
• Provide administrative support to Branch Manager, Project Supervisor, Project Managers, Operations Manager, Technicians and Human Resources.
• Download documents and pictures into appropriate job folder for billing.
• Serve as point of contact to all office and/or project vendors, customers, and field personnel.
• Participate in production meetings.
• Serve as liaison to corporate office for new forms, policies, and procedures.

• High School Diploma or equivalent.
• Proven work experience in a restoration or construction industry preferred.
• Use of good judgement and discretion with handling confidential data.
• Good knowledge in working with MS Office.
• Customer service focus, with excellent interpersonal skills.
• Good grasp of English.
• Bilingual (English/Spanish) preferred.
• Excellent analytical and problem‑solving abilities.
• Multi‑tasker, able to meet tight deadlines and work well under pressure.
• Ability to follow directions and utilize resources.
• High attention to detail,…