Key Account Manager - Freight Logistics

Go2 Logistics is an asset-based LTL trucking company built to deliver dependable, scalable capacity for shippers who cannot afford service gaps. We specialize in large format LTL and partial truckload transportation, combining the flexibility of LTL with the reliability and control of an owned fleet.

With 17 terminals nationwide and more than 1,000 company owned assets, we provide consistent coverage, operational visibility, and service accountability that only an asset-backed network can deliver. Our customers rely on Go2 for predictable transit times, dedicated capacity, and a partnership approach that goes beyond transactional freight.

At Go2, we act as an extension of our customers’ supply chains, delivering value through service, execution, and long-term relationships.

• Own the full lifecycle of Tier 1 customer relationships within our asset division
• Serve as the primary point of contact for executive stakeholders and day-to-day decision makers
• Develop account strategies focused on retention, expansion, and margin growth
• Identify and execute upsell/cross-sell opportunities (dedicated, contracted capacity, additional lanes, modes, services)
• Lead QBRs, performance reviews, and strategic planning sessions
• Partner with operations to ensure service execution and proactive issue resolution
• Monitor KPIs, service metrics, and profitability to drive continuous improvement
• Build forecasts and growth plans for each account
• Advocate internally for customer needs while protecting company margin and service standards
• Stay close to the market to uncover new opportunities within existing networks

• 5+ years in transportation/logistics account management, brokerage, or asset-based trucking
• Experience managing large or enterprise-level shippers
• Strong understanding of asset operations and capacity strategy
• Proven track record of growing accounts and expanding wallet share
• Executive presence and ability to influence multiple stakeholders
• Data-driven and commercially minded
• Excellent communication and problem-solving skills
• Self-starter with ownership mentality

• High customer retention and satisfaction
• Consistent account revenue and margin growth
• Increased share of wallet within Tier 1 customers
• Strong internal alignment with operations and leadership
• Customers view Go2 as a strategic partner, not just a carrier

• High-impact, visible role with strategic customers
• Collaborative, growth-oriented culture
• Ability to directly influence revenue and outcomes
• Competitive compensation + performance incentives
• Benefits package + career growth opportunities