Debt Recovery Administrator

Salary: Competitive salary + Bonus + Excellent Benefits

We are the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do – and, best of all, on providing opportunities to develop skills and build careers through our award‑winning Wolseley Talent Guild.

In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

• Co‑ordinating and managing the issue of proceedings in the collection of debts with minimal supervision.
• Liaising with customers, branches, courts and agents in the day‑to‑day running of cases. Managing incoming calls and email communication from a variety of sources.
• Operating a proactive approach to debt collection which involves high‑volume telephone attendances and written correspondence.

This is a full‑time, permanent role working 40 hours a week Monday – Friday, 08:00‑17:00 with a one‑hour break or 08:30‑17:00 with a 30‑minute break. It is a hybrid role, working 3 days in the office and 2 days from home. No weekend work is required. We will also consider part‑time arrangements of 24 hours per week Monday‑Friday.

• The ability to pick up the phone and have difficult conversations.
• Knowledge of debt recovery.
• Office experience and Microsoft Office knowledge.
• The ability to use multiple different software efficiently and effectively.
• Administrative background – would be advantageous.

We look forward to receiving your application!

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