Frozen Food Clerk

Overview

The Frozen Food Clerk is responsible for keeping all store frozen cases stocked and clean during business hours. They are required to assist customers as needed while maintaining a friendly, energetic demeanor. This position requires adhering to all procedural guidelines set by the Frozen Department.

• Ensures cleanliness of frozen cases, storage area, and work area for safety, including cleaning of shelves, products, keeping floors free of liquid spills or water, removing hazardous debris, and sweeping.
• Stocks frozen cases, presenting product, facing, filling, and organizing items per Frozen Department schematics, and ensuring tag and pricing accuracy.
• Examines rotation of all frozen products, paying particular attention to expired stock and discarding outdated or spoiled items.
• Responds positively to customer inquiries and assists customers with purchases, information, and product selection; required to sell and cross‑sell products.
• Receives, inspects, and logs products for shipment accuracy, temperature, and quality.
• Monitors point‑of‑purchase signs, ensuring a variety of recipe cards, product coupons, promotional material, and information on complimentary foods.
• Operates and uses equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks.
• Uses knowledge of scales and weight measures to accurately weigh and label products.
• Maintains a high level of product knowledge and preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

• Be at least 18 years of age; possess a high school diploma or GED.
• Prefer 1–2 years of grocery retail experience in frozen department processes and procedures.
• Maintain the highest level of customer service at all times.
• Support and contribute to team goals.
• Basic knowledge of math, weights, and measures.
• Ability to work varied hours/days as business dictates.

• Requires vertically/horizontally transferring boxes/crates weighing 40–60 lbs., 5–72” or 62–9”, for a distance up to 10 feet for 6–50 hours without mechanical assistance.
• Must use a pallet jack to move product between 500–1000 lbs., requiring a force of 25–50 lbs., for a distance between 15–50 feet for 5–50 hours.
• Upper body forces up to 10 lbs. for up to 1 hour are required.
• Coupling forces between 50–60 lbs. for up to 10 hours are required.
• Must use a 2‑step stool to access shelves for up to 1 step per 8 hours.
• Must repetitively bend/squat to access a point 5 inches from the floor for up to 30 hours.
• Requires standing continuously for up to 4 hours continuously, for a total of 8 hours per shift.
• Will work inside controlled temperatures, as well as coolers/freezers.
• Vision is required to order, stock, and inventory all dairy products.
• Walking up to 3 miles per 8 hours is expected.

• Competitive pay.
• Sick time plan that supports you or your immediate family’s health.
• Vacation accrual plan.
• Opportunities for career growth.
• 15% discount for you and one other family member in your household on all purchases made at Sprouts.
• Flexible schedules.
• Employee Assistance Program (EAP).
• 401(k) retirement savings plan with a generous company match.
• Company‑paid life insurance.
• Contests and appreciation events throughout the year full of prizes, food and fun.

• Bonus based on company and/or individual performance.
• Affordable benefit coverage, including medical, dental, and vision.
• Health Savings Account with company match.
• Pre‑tax Flexible Spending Accounts for healthcare and dependent care.
• Company‑paid short‑term disability coverage.
• Paid parental leave for both mothers and fathers.
• Paid holidays.

Sprouts Farmers Market offers Daily Pay – if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer Daily Pay so you don’t have to wait for payday to access the money you’ve already worked for. With Daily Pay, you can see how much you’ve made every day and you can transfer your money any time…