PMG Surgery Scheduler-ABQ

Location Address: 2400 Unser Blvd, Rio Rancho, New Mexico 87124, United States of America

Compensation Pay Range: 16.63 - 24.71

Job Title: PMG Surgery Scheduler-ABQ

Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients  personal schedules and needs, surgeons  schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion.

Type of Opportunity: Full time

Job Exempt: No

Work Location: Presbyterian Rust Medical Center

Work Shift: Days (United States of America)

• Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
• Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
• Ensure accuracy in scheduling and coordination for complex surgical procedures (e.g., total joint replacement, cardio-thoracic, robotic, minimally invasive, gynecologic oncology, breast oncology, etc.).
• Ensure prior authorizations, certifications, and referrals are in place prior to procedure.
• Collaborate on preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
• Determine personnel and equipment required based on surgeon instruction and coordinate with OR/ASC staff.
• Demonstrate strong verbal communication, problem solving, prioritization and organization.
• Schedule all surgical procedures and ensure appropriate clinical and insurance coding information is collected.
• Coordinate post-operative follow-up needs within the office and maintain daily, weekly, and monthly surgery schedules.
• Manage daily operational changes (add-ons, delays, emergencies, cancellations, etc.).
• Communicate with patients through various methods (in person, phone, MyChart, interpreter, etc.).
• Assist clinical leadership with provider issues and serve as liaison between site staff and department for provider staffing functions.
• Assist in the creation of provider schedules in a computerized staffing system and Epic templates.
• Support operational standardization efforts as needed and demonstrate CARES behaviors (Collaborate, Accountable, Respect, Engage, Serve).
• Make daily decisions independently and perform other duties as assigned, including meetings, ordering supplies, and coordinating service requests.

• High School Diploma/GED Required
• A minimum of 18 months experience in a clinical setting
• Previous one-on-one experience with surgeons required
• Strong organizational skills
• Ability to function under pressure while maintaining professionalism
• Familiarity with CPT and ICD-10 coding

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness Presbyterian s Employee Wellness rewards program is designed to provide engaging opportunities to enhance health and well-being, including gift cards and activities like wellness challenges, webinars, preventive screening and more.

Why work at Presbyterian? Presbyterian is committed to improving the health of communities and working with local partners to enhance health across New Mexico.

About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are a not-for-profit healthcare system with nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state s largest private employer with nearly 14,000 employees, including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke-free campuses.