Registered Veterinary Nurse - Admit​/Discharge

Overview

We have an exciting opportunity for a Registered Veterinary Nurse with an empathetic approach to patient care and exceptional client communication skills to join our dynamic team as an Admit/Discharge Nurse. You will be at the forefront of ensuring a seamless experience for our clients while upholding high standards of patient care.

• Patient Admissions: Admit cases, meet with clients and patients on arrival to discuss upcoming procedures, and ensure all necessary preparations are completed smoothly and in line with company SOPs.
• Discharge Support: Guide clients through patient care plans during discharge, including medication instructions, rehabilitation techniques, and aftercare details, addressing any questions to ensure they feel confident managing care at home.
• Client Communication: Act as a compassionate point of contact, keep clients informed on treatments and progress, and respond to questions about their pet’s care while in hospital.

SCVS is a specialist-led small animal hospital equipped with the expertise to support complex cases. As a large multidisciplinary referral hospital, we offer state-of-the-art facilities to provide outstanding treatment from initial consultation through to discharge. We are based in Ringwood, Hampshire, just off the A31. Our recent expansion includes a new purpose-built theatre complex, a two-storey facility with a large client reception and waiting area, 10 new consulting rooms, a rehabilitation centre, a new diagnostic suite, ICU area, and more.

We have an outstanding team of recognised specialists across multiple disciplines and a dedicated rehabilitation team providing physiotherapy and hydrotherapy to aid post-operative recovery. Our advanced nursing team delivers excellent care to all patients, with a team of veterinary care assistants to ensure patients feel reassured during their stay.

• You must be an RCVS Registered Veterinary Nurse.
• This role suits a confident nurse who can coordinate the flow of patients into and out of the hospital from all disciplines.
• We are looking for a dynamic individual with high attention to detail and an empathetic approach to patient care.
• You should possess the confidence to take initiative and actively contribute to patient care.
• An interest in client liaison and wards nursing is essential.
• Previous experience in a referral practice is beneficial.

This role is 35 hours per week, with shifts of 7:00–18:30 Wednesday to Friday, plus 1 in 4 Saturdays 7:00–16:00.

We recognise that our people are fundamental to the success of our business. In addition to a competitive base salary up to £30,000 DOE, you will benefit from:

• 6.6 weeks annual leave inclusive of bank holidays
• Increasing holiday allowance based on length of service
• Your birthday as a paid day off

• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Private medical insurance
• Cycle to Work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support

• CPD allowance paid pro-rata
• Certificate support
• Learning and development opportunities via the IVC Evidensia Academy
• Access to Vetlexicon – our online encyclopaedia provider
• All Vets & Nurses can apply for research funding
• Infection Prevention and Control Programme
• Quality Improvement Programme

• VDS cover
• RCVS fees

• Pawsome Benefits – rewards gateway with discounts and cashback from 100s of retailers
• Pension – 5% Employee / 3% Employer
• Discounted staff pet care