Travel Consultant

Role Overview

Discovering the World
- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi‑task in a fast‑paced environment, proficiency in navigating computers and programs, good written and oral communication skills and continuous learning.

• Sells international and domestic travel packages including cruises, land packages, itineraries, air, car and hotel.
• Shares knowledge and expertise from personal experiences and/or education study trips.
• Develops long‑standing relationships with members and builds referral and repeat business.
• Makes appropriate recommendations to ensure the trip experience matches members expectations.
• Cross sells relevant products such as AAA Member Rewards Credit Card and identify theft referrals.

• Extensive training through The Auto Club University.
• Regular recognition through company programs and incentives for trips, cash and prizes.
• Company‑sponsored IATAN cards, providing exclusive travel consultant discounts.
• Personal travel opportunities at discounted pricing.
• Corporate benefits for insurance products.
• Paid educational study trips to promote career development.
• Quarterly incentives/bonuses for meeting production tiers.

• High school diploma required, 2‑ or 4‑year college degree preferred.
• Pass a comprehensive criminal background check and thorough urine drug screening.
• At least 2 years of successful retail sales, banking or leisure travel agency experience in a goal‑oriented environment.

• Travel passion, not just a hobby.
• Available to work most Saturdays and some evenings.
• Successful completion of the Travel Consultant Trainee program (requires some travel).
• Driven by sales and exceeding goals.
• Computer savvy; navigate multiple systems, web browsers, Microsoft Office and type at least 30
  
  WPM.
• Strong, organized relationship with paperwork.

• Health coverage: medical, dental, vision.
• 401(K) saving plan with company match and pension.
• Tuition assistance.
• PTO for community volunteer programs.
• Wellness program.
• Employee discounts: membership, insurance, travel, entertainment, services and more.

AAA is an Equal Opportunity Employer.