Media Operations Specialist

Our Vision:
Be the best at what we do. Our Mission:
Improve lives through technology.

Summary

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

As a Media Operations Specialist, you will play a critical role in executing, trafficking, and optimizing omnichannel marketing campaigns across traditional and digital media. This role partners closely with media strategy, creative, analytics, and business teams to ensure campaigns are delivered accurately, efficiently, and in alignment with C Spire’s brand standards—while continuously improving performance through data-driven insights.

• Execute, traffic, and optimize traditional media campaigns across broadcast and cable television, connected television (OTT/online video), radio, print, and out-of-home advertising
• Build, measure, and continuously improve cross-channel campaign performance to drive engagement, efficiency, and revenue
• Monitor and analyze campaign performance metrics across digital and traditional channels, including delivery, impressions, reach, frequency, GRPs, pacing, and spend
• Apply performance insights to optimize creative execution, audience targeting, and budget allocation
• Coordinate media trafficking and asset delivery, ensuring materials meet technical specifications, deadlines, and contractual requirements
• Collaborate with internal partners—including web and UX/UI, social media, creative, analytics, and business line teams—to align messaging and campaign priorities
• Serve as a liaison with media vendors, stations, publishers, and out-of-home partners to ensure accurate execution and timely reporting
• Create and manage detailed project plans, media schedules, and trafficking timelines
• Ensure all marketing materials comply with C Spire brand standards, legal requirements, and industry best practices
• Support platform and system administration for media execution and reporting, including tagging, logs, affidavits, post-buy documentation, and invoicing
• Partner with analytics teams to track KPIs, compile performance reports, and identify actionable optimization opportunities
• Stay current on emerging media trends, including evolving TV measurement, OTT/CTV platforms, attribution models, and privacy-safe targeting approaches
• Perform additional duties as assigned to support overall marketing objectives

This position is an exceptional opportunity to deepen expertise in omnichannel media operations, performance analytics, and campaign optimization. From Media Operations Specialist, you will have a strong springboard into leadership roles within marketing strategy, media, or digital experience at C Spire.

What You Will Bring

As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external client experiences. To support our Marketing team, you will bring an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

• Bachelor’s degree in Marketing, Communications, Business, or a related discipline
• Minimum of two years of experience in marketing, advertising, digital, or interactive marketing, including project management or related work
• Proven experience with Adobe Ad Cloud or other demand-side advertising platforms
• Experience using social media advertising tools such as Meta Ads Manager, Linked In Campaign Manager, and Tik Tok Ads Manager
• Familiarity with digital analytics platforms including Adobe Analytics or Google Analytics
• Experience with digital asset management and content management systems, including Adobe Experience Manager
• Strong written and verbal communication skills with the ability to collaborate across multiple teams
• Excellent organizational and project management…