Business Intelligence Analyst , II, III, Senior

Our Vision:
Be the best at what we do. Our Mission:
Improve lives through technology.

Summary “Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow.

Position Overview As a Business Intelligence Analyst, you will work with and support the growing organizational demand for high-quality data, analytics, insights, and visualizations. You will analyze complex data sets, develop dashboards, design reports, and generate datasets that help address business challenges and drive better decision-making across the enterprise. This position is available as Business Intelligence Analyst I, II, III, and Senior Analyst, depending on experience.

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

• Build a connection between business and technical teams to develop insight that drives better decisions.
• Support internal customers with a variety of complex queries and analytical tasks.
• Integrate data from multiple sources to create unified, accurate datasets.
• Work closely with internal customers to provide analysis support, guidance, and instruction.
• Support and collaborate with cross-functional teams on analytical initiatives.
• Test complex queries and audit data extracts to ensure accuracy and alignment with requirements.
• Comply with defined policies, including scope definition, coding and query standards, QA processes, and data verification policies.
• Perform additional duties as assigned.

As a C Spire team member, you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single‑minded commitment to unbeatable internal customer and external customer experience. To support our Business Intelligence team, you will have an unapologetic passion for innovation, problem‑solving, and continuous improvement.

• Baccalaureate degree in Business Administration, Computer Science, Economics, Engineering, Information Systems, Mathematics, Statistics, or equivalent experience.
• Ability to use software tools to gather, extract, and analyze data.
• Excellent oral and written communication skills, with the ability to communicate clearly and succinctly.
• Strong organization and presentation skills.
• Excellent planning and execution with attention to detail; ability to handle multiple projects simultaneously.
• Ability to perform effectively in a fast‑paced environment.
• Experience using SQL.
• Ability to work as part of a team.
• Understanding of business terms, business processes, and data systems.
• Ability to perform statistical analysis in Excel or similar tools.

• Work experience using data extraction tools, analytics software, or statistical tools.
• Ability to perform semi‑complex data analysis.

• Three or more years of direct experience using analytics software.
• Fluency with data extraction tools.
• Demonstrated ability to work effectively on a team and lead when needed.
• Excellent judgment in presenting data and insights.
• Ability to perform advanced analysis and advise internal customers using results.
• Strong commercial awareness and understanding of how data impacts business success.
• Ability to design and build algorithms, reports, and dashboards that meet business requirements.
• Proven track record of independent problem‑solving, ownership, and accountability.

• Five or more years of direct experience using analytics software.
• Fluency with data extraction tools and advanced analytical techniques.
• Effective team leadership and strong collaboration skills.
• Recognized subject‑matter expertise among peers and customers.
• Extensive knowledge of business operations and systems.
• Ability…