Medical Transport Dispatcher and Router

Medical Transport Dispatcher and Router – Ali Medical Transport

Ali Medical Transport is one of the regional leaders in non‑emergency medical transportation, moving clients daily to dialysis centers, medical appointments, and group homes. We are seeking a qualified and skilled Dispatcher/Logistics Coordinator to oversee the logistics of our entire operations, supporting one of the largest non‑emergency medical transportation providers in central Virginia.

• Bonus based on performance

• Creating routes and dispatching drivers efficiently and maximizing multi‑loading
• Communicating with insurance providers, facilities, and clients to accept, reject, and acknowledge cancelled trips
• Acting as the main point of contact for drivers and clients
• Planning the next day’s trips in advance by organizing a daily trip manifest
• Assisting and delegating office responsibilities with the team
• Cross‑training and performing other duties as assigned

• Previous experience dispatching, with a logistics mindset
• Ability to manage variables and factors while considering outcomes (type of van, number of drivers, driving time, time off)
• Strong digital, phone, and written communication skills (answer 100+ calls a day)
• Intimate knowledge of the Richmond metro area (zip codes, streets, regions)
• Effective at managing competing, high‑level priorities – must be able to manage periods of a stressful workload

• 5:00 am to 7:00 pm (5 am‑12 pm & 12 pm‑7 pm alternating shifts)
• Monday to Friday
• Work until the final trip is dispatched
• Potential to work weekends

Job Type: Full‑time
Pay: $20/hr

Work Location:

In‑person

Entry level

Full‑time

Management and Manufacturing

Transportation, Logistics, Supply Chain and Storage

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