Dispatch Specialist - 2nd Shift

Dispatch Specialist - 2nd Shift

Join to apply for the Dispatch Specialist - 2nd Shift role at GXO Logistics, Inc.

Shift: Monday – Friday, 3:00 PM – 11:30 PM

GXO Logistics is constantly seeking talented individuals who can deliver high quality service within a supportive and productive environment.

• Facilitate professional communication with our drivers over the phone and an On-Board Computer System (OBCS)
• Perform essential AS‑400 functions to maintain our computer systems
• Communicate issues with both internal and external customers
• Complete thorough documentation of all issues involving drivers and loads
• Perform regular, thorough fleet scans to proactively catch and correct issues
• Ensure a high level of on‑time service is maintained

At a minimum, you’ll need:

• Knowledge of the Federal Motor Carriers Safety Regulations (FMCSR) and U.S. and Canadian geography
• Familiarity with Microsoft Office and AS‑400
• The ability to type 25 words per minute

It would be great if you also have:

• High school diploma or equivalent
• Transportation and call center/customer service experience
  
  Solid attention to detail and follow‑up skills with the ability to identify and resolve problems
• The motivation to work well with minimal supervision or in a team environment
• Excellent interpersonal skills with a willingness to work collaboratively and get along with diverse personalities
• Solid organizational, project and time‑management skills with the ability to multitask and manage customer expectations

We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and more.

GXO is a leading provider of cutting‑edge supply chain solutions. We help our customers manage goods most efficiently using technology and services, supported by a global, energetic team.

We are a proud Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran status or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID‑19 safety. All employees and visitors are expected to comply with GXO policies that safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.

The above statements describe the general nature and level of work performed by personnel assigned to this classification and are not exhaustive. Employees may be required to perform duties outside of normal responsibilities from time to time, as needed.

Review GXO's candidate privacy statement here.