Group Fitness Manger
Job in
Richmond, Henrico County, Virginia, 23214, USA
Listing for:
Gold's Gym
Full Time
position
Listed on 2026-02-05
Job specializations:
-
Sports/Fitness/Wellness
Event Manager / Planner
Job Description & How to Apply Below
GENERAL POSITION DESCRIPTION
The Group Fitness Manager (GFM) is responsible for the successful operation of the Group Fitness Department.
The GFM is held accountable for hiring, training, managing, and overseeing the group fitness staff to ensure members and their children receive the highest level of group fitness training possible. Additionally, the GFM will also perform other duties for Social Media and Website.
Essential
Responsibilities and Duties:Ensure class attendance goals are achieved on a monthly basis.Ensure Instructor staff is excellent at performing all aspects of their functions and duties.Manage and motivate the Instructor staff (including: hiring, firing, performance management, and recognition duties).Serve as the lead customer service contact for members in the group fitness area, including: answering questions, welcoming, group fitness orientations, and other member communications.Act as a liaison between the group fitness area and all other departments, communicating relevant information to the Instructor staff as needed.Establish, monitor, and analyze the group fitness budget. Must stay within budget.Develop and implement group fitness policies and procedures.Coordinate quarterly launches for Les Mills formats.Coordinate individual orientations to welcome new members.Order any supplies needed for the group fitness department.Review day-to-day statistics on class attendance compared to monthly goals.Meet with Instructors once a year and Program Leads quarterly to review current month’s revenue, monthly goals, and previous monthly revenue and goals.Focus on revenue and improving customer service through continued training and accountability on a day-to-day basis.Oversee promotional events to increase revenue.Develop and maintain a staff training manual.Ensure sanitation and tidiness of all group fitness studios through proper staff training and cleaning.ADDITIONAL DUTIES AND RESPONSIBILITIES
Maintain a positive and professional attitude towards job responsibilities, fellow employees, and members.Promote GGX as much as possible using human and electronic resources.Create, manage, and grow business presence across social media channels, including, but not limited to blogs, Twitter, Facebook, Pinterest, Linked In, You Tube, and Instagram.Implement a proactive strategy for capturing customer online reviews. Monitor online ratings and respond accordingly.Monitor trends in Social Media tools, applications, channels, design, and strategy.Identify threats and opportunities in user-generated content surrounding the business, report to appropriate management. Monitor business reputation in social media & website community.QUALIFICATIONS EDUCATION REQUIREMENTS
CPR/AED certification is required.Must have experience in developing group fitness freestyle classes.Must have AFAA or ACE Group Fitness Certification or be willing to obtain.College degree is preferred.#J-18808-Ljbffr
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