Technical Writer

Technical Writer

The Virginia Department of Elections (ELECT) is seeking a highly skilled Technical Writer with proven experience in developing clear, concise, user‑friendly documentation for complex technical products. This position plays a critical role in ensuring that complex technical information is communicated clearly and effectively to internal and external stakeholders. The ideal candidate will be able to develop documentation for a cloud‑based software development project with the initial phase currently in progress.

The role is based in Richmond, VA.

This engagement requires writing a style guide for a software development project. Applicants are required to submit a technical writing sample with their application, preferably a style guide or similar product. Applications that do not include a writing sample will not be considered.

• Translate complex concepts into clear, concise, and accessible language for technical and non‑technical audiences.
• Manage multiple documentation projects and meet established deadlines.
• Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non‑technical audiences in support of an Agile development team, including but not limited to user guides, API documents, and release notes.
• Maintain strong version control and documentation review practices.
• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field. Required 5 Years.
• Minimum of 5+ years of experience in technical writing, preferably in a government or technology environment. Required 5 Years.
• Expert in the use of MS Word, Google Docs, Confluence, or similar tools. Required 5 Years.
• Proficiency with Adobe Acrobat, SnagIT, or similar tools for visuals. Required 5 Years.
• Experience with Git or other version control systems at the contributor or read‑only level and documentation platforms such as Git Book or similar. Required 5 Years.
• Understanding of Scrum/Agile methodology. Required 5 Years.
• Familiarity with REST APIs, JSON, and software architecture concepts. Required 5 Years.
• Ability to read code snippets. Required 5 Years.
• Excellent written and verbal communication skills, clarity and attention to detail in written products. Required 5 Years.
• Experience creating, editing, and maintaining technical documentation including manuals, user guides, SOPs, and similar products. Required 5 Years.
• Ability to interview subject matter experts (SMEs) and distill complex information. Required 5 Years.
• Experience with government documentation and standards and accessibility compliance. Highly desired.
• Familiarity with diagramming tools (Lucidchart, Draw.io, etc.) highly desired.
• Basic knowledge of programming languages or IT systems. Highly desired.
• Experience with UX writing is highly desirable.
• Knowledge of programming languages, such as Markdown and HTML/CSS. Highly desirable.
• Experience writing for software products (SaaS, desktop, or mobile). Highly desirable.

• Long‑Term Stability:
  Join us on a multi‑year opportunity with room to grow.
• Comprehensive Health Coverage:
  Access quality healthcare benefits to keep you and your family well.
• Future Planning:
  Enroll in our 401(k) program and invest in your financial security.
• GC Assistance:
  We support immediate Green Card processing, if required.