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Supported Employment Specialist II; Job Coach

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: SOAR365
Full Time position
Listed on 2026-01-14
Job specializations:
  • Social Work
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Supported Employment Specialist II (Job Coach)

6 days ago Be among the first 25 applicants

About

The Role

Make a lasting impact by helping individuals with disabilities achieve meaningful, competitive employment. As a Supported Employment Specialist II at SOAR
365, you'll bring advanced experience, leadership, and creativity to a mission-driven team dedicated to inclusion and opportunity. This full-time role is ideal for a skilled employment professional who thrives on building employer partnerships, mentoring staff, and removing barriers to employment. If you're passionate about person-first support and ready to take the next step in your career, this position offers the opportunity to lead by example while changing lives through work.

Who We Are:

SOAR
365

For more than 70 years,
SOAR
365
has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR
365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we’re proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice
, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Key Responsibilities & Duties

The Supported Employment Specialist II provides comprehensive direct and indirect job coaching and employment supports to individuals with disabilities, including conducting situational assessments and implementing effective training techniques to build and sustain employment skills. This role leads job development, coaching, and follow‑along services to support competitive integrated employment, while consistently meeting billable hour expectations. The Specialist is responsible for completing intakes, employment plans, case notes, and reports using Netsmart;

maintaining accurate and timely documentation; and providing transportation when needed. Additional duties include mentoring Employment Specialist I staff, supporting understanding of DARS and Medicaid Waiver processes, maintaining active relationships with at least eight inclusive business partners, identifying program challenges and recommending solutions, collaborating with leadership on program objectives, and effectively supporting volunteers and interns. The role requires schedule flexibility, participation in trainings and meetings, and ongoing compliance with all agency policies, safety standards, and regulatory requirements.

Requirements

& Qualifications

Qualified candidates will hold a bachelor’s degree in human services, education, social work, vocational rehabilitation, or a related field, along with at least two years of experience in supported employment, employment services, workforce development, or pre‑employment transition services. ACRE Certification and/or Certified Supported Employment Professional credentials are required. Candidates must demonstrate strong relationship‑building skills with individuals with disabilities, employers, families, and partner agencies, and apply a person‑first, positive behavioral support approach to employment planning.

Proficiency in documentation and case management systems, problem‑solving skills, and the ability to mentor others are essential. A valid driver’s license with an acceptable driving record, successful completion of a SOAR
365 driving test, and the ability to obtain and maintain CPR/First Aid and Therapeutic Options certifications are required.

Hours & Schedule

Must be able to work a flexible schedule (nights and weekends required)

  • Sign‑on Bonus: $2,000.00
Total Rewards & Benefits
  • Merit increases
  • Incentive plan
  • Comprehensive health, dental, and vision coverage
  • 12 paid holidays
  • Sick and vacation leave
  • Immediate access to your paycheck through Zay Zoon
  • Short‑ and long‑term disability benefits
  • Flexible spending accounts (FSA)
  • 403(b) retirement plan with employer match and immediate vesting
  • Life insurance
  • Employee development and training programs
  • Wellness programs
  • Discounted tuition to South University
How to Apply

To apply for this position, a completed SOAR
365 application is required

.

Equal Opportunity & Workplace Commitment

SOAR
365 is an EO/AA Employer and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.

Drug‑Free Workplace

We are a Drug‑Free Workplace
.

Reasonable Accommodations

If you need reasonable accommodation when applying for a position on our website, please contact us at and ask for Human Resources.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Human Resources

Industries

Individual and Family Services

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