Field Service Technical Representative; Richmond, VA

Field Service Technical Representative (Richmond, VA)

Join to apply for the Field Service Technical Representative (Richmond, VA) role at Cincinnati Incorporated

$27.00/hr - $49.00/hr

Cincinnati Incorporated is a privately owned industrial machine manufacturer that has been a staple in the fabrication industry since the late 1890s. We pride ourselves on a hard day’s work and quality. Our employees have shaped the reputation and culture at CI with their uncompromising integrity, focus, and innovation. We offer a competitive and comprehensive benefits package.

Our Field Service Technicians enjoy working hands-on with electrical, mechanical, hydraulic, and pneumatic systems that comprise our metal fabrication machines. Field service positions are home based but require an individual who is accustomed to at least 75% travel. Technicians will provide customer and product service via preventative and corrective maintenance in accordance with policies, principles and procedures established by Cincinnati Incorporated.

Our Field Service Technicians are provided a company vehicle, paid training, and after the first year eligibility for our Field Service Incentive Program.

• Prioritize, schedule and complete machine service for customers
• Prepare and submit documentation for efficient invoicing
• Maintain company property for safe operation and maximum life
• Efficiently manage business expenses to maximize profitability
• Perform routine maintenance on equipment and assist in the establishment of preventive maintenance schedules with customers

• 3+ years’ experience with industrial maintenance (or related military experience), to include troubleshooting
• 2 years experience with operation and maintenance of hydraulic systems

• Knowledge of electrical, mechanical and hydraulic principles
• Strong diagnostics and technical aptitude
• Ability to work independently with little supervision
• Able to travel overnight at least 75% of the time
• Superb communication skills with an emphasis on customer service
• Strong PC and organizational skills

The position is very active and requires frequent standing, bending, kneeling, stooping, crouching, crawling, and climbing of ladders. Must be able to use hands to finger, handle or feel objects, tools, or controls; must be able to lift a minimum of 50 lbs. frequently. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The noise level in the work environment can be loud occasionally. This is a high travel position.

Minorities/Women/Veterans/Disabled. This role does not offer sponsorship employment benefits and being authorized to work in the U.S. is a precondition of employment. You must be a U.S. Citizen, U.S. National, or recent lawful permanent resident to apply.

• Paid Vacations
• Paid Holiday and Personal Days
• Medical Insurance (including HSA)
• Dental Insurance
• Vision Insurance
• Accident Insurance
• Life Insurance: AD&D
• Disability Insurance
• Generous 401K Employer Match
• Flexible Spending Account
• Tuition Reimbursement
• Employee Assistance Program
• Parental Leave

Mid-Senior level

Full-time

Sales and Business Development

Machinery Manufacturing