Field Service Engineer

Field Service Engineer

Richmond, VA 22314

Posted: 01/15/2026 (Job available until 02/16/2026)

Sirius Staffing is seeking a Field Service Engineer (FSE) with water treatment experience to support a client serving the Richmond and Alexandria, VA territories. This role is responsible for installation, repair, preventative maintenance, and qualification of water purification systems.

• Service territory includes Richmond, VA, and Alexandria, VA
• Responsible for installation, repair, preventative maintenance, and qualification of water purification systems
• Provide backup support to neighboring territories as required
• Overnight travel required, depending on territory and business needs (approximately 10–60%)

• Rate: $31 - $33 /hr BOE
• Car allowance up to $50 per day (maximum $2,000 per month)
• Fuel reimbursement for business-related expenses
• Internet service reimbursement up to $75 per month

• Perform installations, repairs, preventative maintenance, and system validations/qualifications
• Complete PMs in the month due and installations within two weeks of site readiness
• Respond to customer repair requests within required time frames (24-hour onsite up to two weeks)
• Maintain professional conduct and comply with all customer site rules and housekeeping standards
• Accurately complete work orders and related documentation
• Close work orders daily
• Provide customers with documentation, including service reports, meter verification reports, and routine maintenance records
• Maintain and communicate daily schedules to internal teams and customers
• Notify the manager when scheduling issues impact customer satisfaction or timelines
• Maintain consignment inventory per SOP and ensure accuracy
• Maintain tools and test equipment in proper working order and calibration
• Generate leads for hardware, consumables, accessories, and service contracts using CRM tools
• Maintain professional, timely, and effective communication with customers and internal teams
• Provide emergency response support, including 2-hour callback windows and up to 24-hour onsite response
• Adhere to NA Fleet Vehicle Policy
• Assist with custom-engineered system installations with supervisory support
• Submit expense reports every two weeks
• Meet customer site requirements, including vendor credentialing, background checks, and immunization requirements as needed

• Associate’s degree in Electrical/Electronic or Mechanical Engineering, or equivalent technical degree
  • Professional or military electronics/mechanical experience may substitute
  • Electronics background preferred
    OR
• High School Diploma or GED with 3+ years of field service experience and/or skilled trade experience

• Water treatment experience required
• Minimum 1 year of field service experience and/or applicable skilled trade experience
• Proficiency with hand tools, basic power tools, and test equipment
• Effective written and verbal communication skills
• Ability to handle difficult customers and situations
• Basic IT skills (computer use, uploading software, iPad/iPhone usage)
• Ability to read, write, and speak English fluently
• Ability to lift at least 50 lbs unassisted and up to 165 lbs with assistance
• Clean driving record for rental vehicle use

• Ability to work outside normal business hours, including overtime
• Availability for nights, weekends, and holidays as required for clinical customers
• Overnight travel as required
• Must possess a current passport or be eligible to obtain one

Sirius Staffing is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.