Senior Manager, Global Security Operations & Access Control Richmond, VA

Who is CoStar Group?

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.

We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Senior Manager, Global Security Operations & Access Control – On‑site in Richmond, VA HQ. The Global Security Operations & Access Control Senior Manager will lead a global multi‑functional team at the Richmond Corporate Campus, reporting to the Director of Corporate Security & Safety Operations. This role is critical for ensuring the safety and security of employees, facilities, and assets worldwide, overseeing the Global Security Operations Center (GSOC) while conducting risk assessments, incident response, crisis management, and access control.

• Leadership:
  Inspire and manage a skilled team, fostering a culture of excellence and professional development.
• Strategic Vision:
  Develop and implement the GSOC’s strategic vision in alignment with the company’s global security strategy.
• Operational Oversight:
  Ensure 24/7 GSOC operations focused on threat detection, incident response, and overall readiness.
• Security Protocols:
  Establish and enforce comprehensive security protocols, integrating the latest global security trends.
• Technology Integration:
  Oversee the implementation of advanced security technologies for proactive threat management.
• Crisis Management:
  Develop and refine crisis management plans for effective handling of critical incidents.
• Risk Analysis:
  Conduct ongoing risk assessments and devise strategies to mitigate emerging threats.
• Global Coordination:
  Collaborate with regional security teams, vendors, and law enforcement to ensure coordinated incident responses.
• Program Development:
  Implement and assess comprehensive security programs to meet industry standards.
• Team Development:
  Mentor and train GSOC staff to uphold high standards in security operations.
• Reporting:
  Provide detailed reports and insights to senior management and clients.
• Daily Operations Management:
  Oversee daily security operations, including access control, surveillance systems, and incident response.
• Supervision:
  Manage security personnel (internal and contractors), providing guidance, training, and performance evaluations.
• Guard Services Oversight:
  Supervise guard services for all security operations centers.
• Policy Development:
  Develop and enforce security policies and procedures to protect personnel, assets, and facilities.
• Security Assessments:
  Conduct regular security assessments and vulnerability analyses to identify and address security gaps.
• Stakeholder
  
  Collaboration:
  
  Work with internal and external stakeholders to ensure compliance with regulations and industry’s best practices.
• Incident Investigation:
  Coordinate investigations into security incidents, theft, fraud, and breaches of security.
• Law Enforcement Relations:
  Maintain relationships with law enforcement agencies for enhanced security capabilities and intelligence sharing.
• Emergency Response:
  Respond to security incidents and emergencies, taking appropriate actions and documenting incidents as necessary.
• Business Continuity:
  Partner with business units to maintain security measures for business continuity and disaster recovery.
• Cross‑Functional
  
  Collaboration:
  
  Work with IT, HR,…