Director, Partner Development; Ed CRM

Director, Partner Development (Higher Ed Advancement CRM)

Location:

Remote
Number: 607573
Job Category:
Sales
Job Department:
Commercial
Job Family:
Professional Sales
Job Type: Full Time
Level: Manager

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data‑driven insights and best‑in‑class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

• Prospect and build new business within an assigned territory of higher education institutions; acquire partners successfully for EAB’s new Navigate Advancement Customer Relationship Management (CRM) product
• Build relationships by meeting with leaders to discuss their strategic fundraising and technological challenges and opportunities, particularly as it relates to donor and prospective donor data, communication, and collaboration management, present best practice solutions and effectively sell the vision of EAB’s Navigate Advancement CRM capabilities
• Conduct live presentations, including diagnostic evaluations and technical demonstrations, to understand prospective partner needs and educate key stakeholders on the value of EAB products and services
• Meet annual revenue goals through management of a sales pipeline with pursuits in various stages of the evaluation process
• Work with other sales, marketing and delivery team members to drive increased revenue via business development within an assigned portfolio of institutions
• Maintain up-to-date knowledge of competitors
• Provide insights from partner development visits to inform future go‑to‑market initiatives and product management inquiries
• Indirectly manage Sales Associate to goals, providing formal feedback and guidance on professional development

• Bachelor’s Degree from an accredited college/university
• Proven track record of success exceeding personal revenue quotas or sales targets in business development roles
• Experience representing complex products or services to external partners in a trusted, consultative capacity
• Ability to negotiate and excellent persuasion skills
• Willingness to travel domestically at least 25‑50%
• Valid driver’s license
• Professional experience in at least three of the following:
  • Sales, inclusive of new business development
  • Higher education or education technology
  • Fundraising
  • CRM solutions
  • Delivering client presentations and facilitating discussions
  • Partner or prospect management

• 6‑8+ years of relevant full‑time professional experience
• Knowledge of donor management or fundraising optimization solutions, CRM platforms, and/or other high‑impact solutions within the higher education sector
• Experience working with stakeholders within a college or university setting, or deep understanding of the processes, difficulties, and opportunities within education
• Knowledge of the higher education Advancement function or of fundraising processes within other sectors
• Experience selling consultative, information‑based, or technology‑driven services
• Desire to achieve success in a sales environment and sell prospects on the current and future value proposition of a product or service
• Engaging and memorable presentation style; demonstrated ability to build rapport and credibility quickly with an executive‑level audience
• Demonstrated ability to listen, diagnose a problem, and map a solution in the moment
• Creativity and initiative when it comes to problem solving and/or project ownership
• Resi…