T-Mobile Authorized Retailer Sales Associate

Join to apply for the T-Mobile Authorized Retailer Sales Associate role at GP Mobile
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Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, GP Mobile is the place to be! We have FT and PT positions available.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at GP Mobile, an Authorized T‑Mobile Retailer! GP Mobile is one of the largest Authorized T‑Mobile Retailers in the United States.

Se prefieren hablantes bilingües de español, pero no se requieren.

Be unstoppable with us!

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast‑paced environment, where technology innovations, customer needs, and the retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.

They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Exploring individual needs and providing hands‑on demonstrations of the latest and greatest technology in‑store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to cutting‑edge IoT devices.
• Approaching service and sales needs with composure, integrity, and compassion.
• Using digital tools to demonstrate coverage, explain unlimited plans, and complete training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Making the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Establishing relationships and partnering with T‑Mobile employees across channels, including business and customer service, to collectively own the customer experience, resolve issues, and create a seamless, run‑around‑free environment.
• Successfully identifying and handing off small business leads.
• Supporting team initiatives and creating an inclusive environment.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• Minimum 6 months of customer service and/or sales experience; retail environment preferred.

• Competitive base pay plus milestone bonuses
• Benefits for part‑time and full‑time associates
• Medical, dental and vision benefits
• 401(k) plan
• Generous paid time‑off programs
• Phone service discounts
• Serious growth potential for your career

• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• Bilingual candidates encouraged to apply

GP Mobile doesn’t have a corporate ladder—it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers because it’s that shared drive to aim high that drives our business and culture forward.

We encourage applicants from all backgrounds—including veterans, military spouses, individuals with disabilities, LGBTQ+ people, parents, women, people of color—to apply. We are an equal‑opportunity employer and welcome everyone to our team.