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Customer Account Representative

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Rent-A-Center
Full Time position
Listed on 2026-01-27
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 14.45 - 17 USD Hourly USD 14.45 17.00 HOUR
Job Description & How to Apply Below

Job Summary

Join to apply for the Customer Account Representative role at Rent‑A‑Center
.

Hourly Rate

Minimum starting hourly rate: $14.45 – $17.00 per hour.

Benefits
  • Paid Time Off and Sunday Off – We are Closed!
  • Full‑Time Employment and a Consistent Schedule
  • Weekly Pay (company wide)
  • Award Winning Culture with the Opportunity to Advance
  • Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
Responsibilities
  • Provide friendly, top‑notch customer experiences through “white glove” service in stores and in customers’ homes, and obtain new rental orders on the sales floor and over the phone.
  • Handle deliveries & pickups: safely load/unload and install products, follow handling and transportation procedures, maintain vehicles clean and properly maintained.
  • Maintain an inviting store: refurbish merchandise to like‑new condition, keep showroom dusted, vacuumed and organized.
Requirements
  • High school diploma or equivalent.
  • At least 18 years of age.
  • Valid state driver's license and good driving record (will drive company vehicles).
  • Ability to lift and move furniture, electronics, and appliances.
  • Great communication and customer service skills.
Preferred Traits
  • Seeking more than a job, looking for a career.
  • A desire to improve customers’ lives.
  • A hunger to learn the business.
  • Grit and determination.
Physical Demands

The role requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move heavy items and merchandise, meet company safety guidelines.

Expected Hours of Work

Full‑time position, Monday through Saturday, store open to close. Sundays off and one other weekday off. Schedules and hours may change throughout the year.

EEO Statement

Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

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