LensCrafters - Team Lead

Overview

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high‑quality vision care products, iconic brands such as Ray‑Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear, Costa, and a network that provides consumers with best‑in‑class shopping experiences through Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò, and the Grand Vision network, as well as leading e‑commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Your #Future In Sight  with Essilor Luxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) and systems to exceptional results.

• Ensure the Lens Crafters team provides unsurpassed Customer Service
• Assist customers with selections, provide recommendations, and assist sales associates
• Serve as a responsible alternate store key holder

• Custom‑fit glasses & precisely place prescription in lenses
• Work with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology
• Ensure finished eyewear meets optical standards & customer requirements
• Create a safe working environment for all, demonstrating safe work practices
• Responsible for basic operation, cleaning & ongoing maintenance of lab tools & systems

• HS diploma/GED
• Strong optical & retail experience
• Knowledge of current optical theory & merchandise
• Strong inter‑personal skills
• Strong basic math skills
• Sales skills
• Problem‑solving ability
• Familiarity with cash register, computers & calculators
• Leadership & training experience
• Edging & mounting experience
• Basic optics knowledge & optical measurement experience

• State licensure (if applicable) &/or ABO Certification in non‑licensed states
• Lens Crafters Final Eyewear Inspector Certification
• Optical machinery/instruments experience
• Accu Fit Digital Measurement System certification
• Knowledge of current store merchandise & lens options

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Nearest Major Market:
Richmond

Job Segment:
Manager, Retail Sales, Ophthalmic, Social Media, Management, Retail, Healthcare, Marketing