Catering Server

Catering Server at Ideal - Flex work summary:

Catering Servers provide professional and polished food and beverage service at formal events such as weddings, galas, and corporate functions. They assist with event setup and breakdown, engage with guests to ensure a pleasant dining experience, and maintain high standards of cleanliness and service. This role requires customer service skills, attention to detail, stamina, and teamwork in a fast-paced hospitality environment.

Ideal Talent Marketplace

Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.

Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs.

Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event’s standards.

• Event Setup & Breakdown: Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.
• Serving Guests: Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).
• Guest Interaction: Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.
• Menu Knowledge: Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.
• Table Maintenance: Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.
• Handling Complaints: Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.
• Team Coordination: Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.
• Drink Refills: Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.
• Maintaining High Standards: Ensure that service is always conducted with a high level of professionalism and attention to detail.
• Adhering to Dress Code: Maintain a polished and professional appearance, in compliance with event or venue guidelines.

• Passion for hospitality.
• Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.
• Experience serving guests during large events.
• Attention to cleanliness and safety.
• Patience and a customer-oriented approach.
• Excellent people skills with a friendly attitude.
• Responsible, trustworthy, and team player qualities.
• Physical ability and stamina to stand for long periods of time and carry/lift heavy items.

Keywords:

catering server, banquet server, event staff, customer service, food and beverage service, hospitality, event setup, guest interaction, formal events, waitstaff