Mill Products Director

Hoover & Strong, founded in 1912, is a family‑owned jewelry manufacturer and refiner. We cater to the jewelry industry by producing over 30,000 eco‑friendly and responsibly sourced jewelry products, all made in the USA. Our products and services include jewelry, contract castings, findings, mill products, and eco‑friendly metal refining.

A team of over 90 enthusiastic and dedicated coworkers have created a progressive, family‑oriented work environment that encourages personal growth, the sharing of creative ideas and responsible practices. Our work ethic is strong, and we strive for excellence and innovation in everything that we do. Providing high‑quality products and professional services is our passion and we do it all in a casual, non‑corporate atmosphere with respect and appreciation for one another.

The Mill Products Director oversees the Mill Products division— which includes melting and casting operations, sheet and wire fabrication, and solder production—as an autonomous operational unit. This role is accountable for strategic planning, revenue expansion, cost optimization, and performance management across all functional areas. Responsible for product and process troubleshooting for both internal and external customers.

• Direct the Mill Products division as an independent operational unit, covering melting and casting, rolling, forming, and related manufacturing processes.
• Provide regular operational and financial reporting to the President and executive leadership, including a weekly division performance summary.
• Establish annual strategic objectives for both the division and personal leadership performance.
• Drive revenue growth and optimize net profit. Collaborate with internal and external sales channels to identify, target, and secure new business opportunities.
• Lead all personnel management activities, including recruitment, performance management, corrective actions, and separations when required.
• Oversee workforce planning, cross‑training initiatives, material availability, consumable usage, and maintenance requirements to ensure timely product delivery to customers.
• Participate in relevant technical conferences to remain current on advances in metallurgical processing, manufacturing technologies, and market trends.
• Determine and enforce all applicable regulatory, quality, and safety compliance requirements.

• Identify, design, and implement new alloy systems, product configurations, and process improvements to enhance product performance, throughput, and cycle times.
• Promote continuous improvement by evaluating process flow, equipment capabilities, and operational methodologies.
• Prepare capital expenditure proposals that meet return‑on‑investment thresholds (maximum two‑year ROI).

• Diagnose and resolve manufacturing process deviations using structured root‑cause analysis and data‑driven problem‑solving methods.
• Ensure on‑time delivery of all products to internal and external customers; communicate schedule risks proactively to relevant departments.
• Review and update production lead times monthly based on capacity, backlog, and operational constraints.
• Maintains strict quality control to ensure customers receive highest quality products.
• Address customer concerns by analyzing technical issues and advising on process modifications when appropriate.
• Manage inventory levels for stock‑and‑release items and work‑in‑process materials, ensuring adequate supply for lead‑time requirements while maintaining controls on precious‑metal inventory levels.

• Bachelor's degree in Metallurgy, Materials Science, or a related engineering discipline required; advanced degree preferred.
• Minimum of 10 years of progressively responsible manufacturing management experience; experience with precious‑metal or fine‑metal processing preferred.
• Through knowledge of precious metals fabrication processes is…