Chief of Staff

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Full Time Professional VA, US

4 days ago Requisition

The Chief of Staff will function as a strategic partner and force-multiplier for the CEO.This roleis responsible for executing the company's vision with a primary focus on our number one priority: driving profitable growth and fostering a culture centered on customer intimacy.

This individual will act as a critical liaison between the CEO, C-suite, board members, and other stakeholders, while alsoassistingin driving key projects as part of a strategic PMO function. The Chief of Staff ensures organizational alignment and the successful delivery of goals under the CEO'sguidance.

While the position is highly strategic with immediate exposure to C-suite and board planning, the ideal candidate must be hands-on, seamlessly blending executive support, office management, andexecutiveassistant duties. This is a fast-paced role for a proactive, discreet, and meticulous leader who can thrive in a dynamic environment and manage highly confidential information.

Key Responsibilities

• Strategic Execution:
  
  Works directly with the CEO and C-Suite toexecutestrategic priorities, translating vision into actionable plans and ensuring all aspects of their daily work are aligned with company goals.
• Stakeholder Management:
  
  Serves as a key advisor and primary liaison between the CEO, KORE constituents, and external contacts, managing critical relationships and communications.
• Executive Operations:
  
  Manages complex and dynamic calendars for key executives, coordinating meetings, appointments, and speaking engagements while proactively resolving scheduling conflicts tooptimizeefficiency.
• Logistics& Travel:
  
  Coordinates all aspects of executive travel, including booking flights,accommodations, and ground transportation, and managing all logistical details to ensureasmoothand productive travel experience.
• Project & Event Management:
  
  Drives the development of strategic presentations, agendas, and communications for internal and external audiences. Organizes and manages KORE events, from internal meetings and company-wide gatherings to client-facing functions.
• Administrative Oversight:
  
  Maintains some administrative duties, including overseeing office management, partnering with vendors, and ensuring financial policies are followed for expense submissions and office needs.
• Confidentiality & Discretion:
  
  Handles highly confidential matters with the utmost integrity and diplomacy.

Our Values & Culture

The Chief of Staff must be a living example of KORE's values andoperatewithin this framework daily. This role requires an individual who naturally embodies our commitment to excellence, teamwork, and continuous improvement. Our core values include:

• Customer Obsession

We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.

• Be the Spark

We lead with energy, creativity, and urgency. Wedon'twait for change – we ignite it. We listen, engage, and encourage others to participate.

• Own the Outcome

We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.

• Grit & Positivity

We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.

We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mindwe’reall on the same team.

Qualifications

• Minimum of 5-7+ years of related experience in an executive-level support or strategic operations role.
• Proven experience in project management, event planning, and coordinating complex travel logistics.
• Exceptional integrity, diplomacy, and discretion, with proven…