Project Manager, Operations Manager, Program ​/ Project Manager

Project Manager role at KSB US

Location:

Richmond, VA

The primary role of this position is to manage active customer orders from inception through completion to maximizing return on sales (ROS) and customer satisfaction. This position requires an individual who is interested in connecting and communicating with internal and external stakeholders including but not limited to: sales, application engineering, procurement, shop operations and executives. The person in this role will be responsible for managing engineered projects ranging in scope and complexity.

Developing and determining the appropriate level of project management required for a given project based on the specific project attributes. This also includes supporting the development and tracking of key performance indicators (KPI), collaborating with factories to ensure adherence to contract requirements, schedule and pleasing the customer.

Secondary Responsibilities

The secondary role of this individual will be to contribute to the development of a Project Management Office (PMO), as well as manage the execution of internal continuous improvement projects. This individual will be responsible for assessing and supporting process improvements for Engineered business across market segments operations to help identify opportunities for streamlining processes, creating efficiencies, and developing metrics for continuous monitoring and controls.

• Project Management - Establish, document, and communicate effective project structuring, monitoring/tracking performance against milestones and deadlines, while keeping projections and expectations current and conveyed.
• Lean Enterprise and Human Centered Design Thinking – Understand principles and strategies for identifying process problems and solutions by prioritizing the perspective of internal and external stakeholders to develop innovative solutions, services and systems.
• Communication – Effectively communicates with necessary internal colleagues at all levels and throughout all applicable departments and locations across the Company; serves point of contact role for customer representative and, when required, works through the supply chain colleagues to interact with vendors associated with respective orders.
• Professionalism – Leads by example. Deals with pressure and conflict in a positive manner. Demonstrates self-confidence and an optimistic attitude. Demonstrates productive use of time, per assignments and organizational needs.
• Active Learning – Able to learn quickly and independently, on the job. Must be a resourceful and proactive problem solver.
• Innovative – Aptitude in identifying potential new solutions, to resolve impediments, in order to achieve objectives, while adhering to legal and ethical conduct.
• Intuition – Identifies and addresses potential problems before they become issues.

• Leadership and Change management Experience
• Undergraduate degree required in related discipline, preferably business management or industrial engineering; prefer PMP certification.
• Working knowledge of Lean Enterprise, Lean Project Management, Critical Chain, and Theory of Constraints concepts
• Minimum of 5 years of demonstrated experience in successful project management in a related industry or with industrial products and/or services.
• Broad experience in quality management, manufacturing, and systems thinking.
• Broad experience in business operations (i.e., demonstrated knowledge of activities across multiple functions), preferably with an international organization.
• Project management skills with ability to support multiple projects simultaneously and balance priorities through planning, execution, reporting, and effective controls.
• Demonstrated experience working with multi-site operations and deploying and managing project fulfillment stages through others

• Travel time is not expected to exceed 25%. Participation in overseas meetings and/or training sessions may be required, as well as occasional travel for temporary support of other domestic KSB entities.
• Other Duties:
  This job description is not designed to cover or…