Operations Manager; Field Supervisor - Commercial Landscape Maintenance

Operations Manager (Field Supervisor) – Commercial Landscape Maintenance

3 days ago Be among the first 25 applicants

At James River Grounds Management, we provide superior commercial landscape services, creating outstanding client relationships and enhancing the customer experience.

• Competitive Salary & Bonus
• Company Vehicle, Cell Phone & Laptop
• Comprehensive Benefits (Medical, Dental, Vision)
• Life Insurance
• Voluntary LTD
• 401k (Match)
• PTO
• Paid Holidays
• Paid Training & Development

The Operations Manager manages all aspects of operations and production on a portfolio of maintenance accounts, reporting to the Branch Manager and managing a book of business at a minimum of $1 million.

• Support company vision, policies, procedures, safety/training programs, and pass along to other employees.
• Know each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management to map out seasonal work schedules; develop, communicate, and maintain schedules.
• Perform inspections of equipment and vehicles to ensure maintenance.
• Respond to client requests timely; manage operational issues and implement solutions.
• Manage budget and monitor job cost reports.
• Lead and train several teams; assist in hiring, onboarding, coaching, and performance improvement.
• Train employees on safety, quality, equipment use.
• Work closely with Branch Manager to lead branch and meet monthly budgets.

• Quality Control Audits, 90% or better.
• Safety Inspections, 100% complete; 90% passing or better.
• Contract Renewal 95% or better.
• Quality jobs completed on time within budgeted hours.
• Customer Surveys demonstrate favorable remarks.
• Equipment Inspections show that maintenance program is followed.
• Crews work safely and efficiently per company standards.
• Crew leaders work at a high level with accountability.
• Field best practices are understood & followed consistently.
• Employees developed per HR processes.
• Best practices followed for time tracking, purchase orders, scheduling.

• High school diploma or GED;
  Bachelor’s degree in business or related field preferred.
• 2–5 years of supervisory/managerial experience, proven training and development skills.
• Knowledge of irrigation systems & turf management programs.
• Experience in Aspire Landscape Operating System preferred.

• Excellent organizational skills, attention to detail, scheduling, multitasking.
• Exceptional problem solving.
• Independent work with high accountability.
• Strong interpersonal & communication skills; ability to communicate at all levels.
• Maintain confidentiality and trust with sensitive issues.
• Computer proficiency:
  Outlook, Word, Excel.
• Travel to client sites required; occasional training travel.
• Valid driver’s license with a clean record.

Less than 10%: crawling, climbing poles, etc.
Up to 33%: sitting, stooping, kneeling, etc.
Up to 66%: standing, walking, reading, etc.
67%–100%: speaking clearly, seeing distant, hearing, etc.

We offer a competitive range of benefits including medical, dental, vision, and other benefits. For more information, contact recruiter.

We are an Equal Opportunity Employer.

• All job offers subject to pre-employment drug screening and background check.
• Unless otherwise noted, we do not sponsor work authorization in the U.S. for this position.

We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Unsolicited resumes will become the property of the company and no fees will be paid.

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