Hearing Officer Senior

Overview

Title: Hearing Officer Senior

State Role

Title:

Hearing Legal Servcs Offcr I

Hiring Range: See posting for details

Pay Band: 4

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: https://(Use the "Apply for this Job" box below)./

Recruitment Type: Agency Employee Only - A

Location details: This posting is open to current employees of the Virginia Employment Commission. Contract employees are ineligible. Location will be either remote or VEC Central Office, depending on the successful candidate.

Salary: $55,000 - $75,000 annually statewide, except NOVA; $60,500 - $82,500 annually NOVA

• As a certified Hearing Officer, render monetary and non-monetary determinations concerning claimant’s eligibility or qualification for unemployment benefits based on findings of facts from claimants and employers and application of law and regulations.
• Review assigned cases and case documentation; respond to inquiries; schedule required hearings promptly; conduct fact-finding interviews with claimants and employers; document statements and hearing process; and prepare and release monetary and non-monetary determinations concerning claimant’s eligibility or qualification for UI benefits.
• Ensure related actions comply with applicable laws and regulations, including DOL standards related to first pay timeliness and quality.
• Serve as technical resource; provide oversight, training, mentoring and support to staff; coordinate the work flow; participate in the hiring process; ensure business needs are met; and report issues to the Adjudication Manager.

• Comprehensive knowledge of the claims taking process, and related rules and regulations governing eligibility.
• Strong interpersonal, decision making, customer service skills, and computer.
• Demonstrated ability to obtain and evaluate evidence and render eligibility determinations within tight deadlines; ensure administrative and programmatic requirements are performed; interact effectively with management, technical and non-technical staff, employers, claimants, and the general public; conduct research; collect and analyze data; contribute to a team environment; and communicate effectively orally and in writing.

Experience in unemployment compensation programs which provide knowledge of the UI law and regulations (e.g. Virginia Unemployment Compensation Act), supervisory experience, and demonstrated flexibility and reasonable learning capacity for variance in work assignments.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities.

The Virginia Employment Commission is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. Ameri Corps, Peace Corps, and other national service alumni are encouraged to apply.

The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation.

Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed.…