Vice President, Management

Lead With Purpose. Inspire Community. Shape the Y Experience.

At the YMCA of Greater Richmond, everything we do centers on one bold mission: To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.

We're more than a gym. More than programs. We are a movement dedicated to strengthening community-where every person, regardless of age, income, or background, can learn, grow, and thrive.

And now, we're looking for a visionary leader and strategic thinker to help us elevate that impact even further.

As the Vice President of Experience, you will shape the heartbeat of our association-leading strategic operations, inspiring innovative programming, and guiding branch leadership to deliver meaningful, unforgettable experiences.

Your work will directly influence how members feel when they walk through our doors: welcomed, supported, inspired, and part of something bigger.

This is a role for a strategic thinker, a leader of leaders, and someone energized by community impact.

What You Will Lead & Influence

Elevate the Member Journey

• Champion a culture of inclusion, engagement, and belonging.
• Drive association-wide strategies to grow membership and improve retention.
• Lead wellness and program initiatives that keep members connected and motivated.

Drive Operational Excellence

• Ensure high-quality, mission-aligned programs across all assigned branches.
• Create and roll out "best practices" that streamline operations and enhance the member experience.
• Collaborate with subject-matter experts to maximize efficiency and innovation.

Develop & Inspire People

• Supervise, mentor, and hold accountable Executive Directors in assigned branches.
• Build strong leaders and a robust bench-strengthening our future.
• Foster a culture of constant learning, collaboration, and excellence.

Lead Strategically

• Develop and manage budgets with accuracy and transparency.
• Serve as an integral voice on our enterprise leadership team.

What You Bring

You're a leader who thrives at the intersection of mission and strategy. You understand how operations fuel impact-and how people fuel everything.

We're looking for someone with:

• A bachelor's degree (required).
• 7+ years of leadership experience in facility operations.
• Strong communication skills and the ability to build authentic relationships.
• Proven expertise in budget development, financial analysis, and strategic planning.
• A heart for service-and a commitment to the mission and values of the YMCA.
• A collaborative mindset with the ability to build bridges across the community.

Your Impact:
The End Result

With your leadership, the YMCA of Greater Richmond will continue to grow, unify, and excel-becoming known across the region as a best-in-class organization for:
Member experience, Program quality, and Community impact.

The Vice President of Experience is not just a title-it's a legacy of shaping lives, building leaders, and strengthening the community for generations to come.

Starting Salary: $115,000 per year (based on experience and qualifications)