Director Of Mortgage Operations

Overview

Management of a Mortgage Branch is a must in order to be considered for this role. We’re looking for a driven and resourceful Director of Mortgage Operations to lead business operations, optimize team performance, and execute the company vision. The ideal candidate will possess deep expertise in Mortgage Operations, demonstrated leadership skills, and a continuous improvement mindset focused on driving operational excellence and enhancing customer experience.

• Base salary and per-loan bonuses (for 5–10 loans monthly)
• Quarterly performance bonuses tied to metrics and branch success
• Comprehensive benefits package (health, 401(k) match)

• Oversee day-to-day operations of the mortgage branch, ensuring efficiency, accuracy, and compliance.
• Partner with the Branch Leaders to drive production goals and operational improvements.
• Maintain high-quality standards for loan files, disclosures, timelines, and customer experience.
• Maintain operational policies, workflows, and best practices.
• Analyze performance metrics and provide regular reporting to leadership.

• The ability to lead by example, resolve conflict, and create a cohesive team environment.
• Can juggle multiple priorities without losing focus or momentum.
• 3 years in mortgage operations (processor, underwriter, closer, or ops leader).
• Proven track record of managing teams in a high-volume environment.
• Exceptional problem-solving skills and operational insight.
• Excellent communication, leadership, and organizational abilities.

$80,000 - $100,000