Community Association Manager

Overview

Do you have a passion for strengthening communities and creating a lasting impact? CPVA Management, Inc. in Richmond, VA, is seeking a Community Association Manager to join our team. This full-time role offers a competitive salary of $65,000 to $68,000 per year.

• Manage the daily operations of a portfolio of 8–10 homeowner and condominium associations, each with distinct requirements and governing guidelines.
• Serve as the main point of contact for property owners, Boards of Directors, service vendors, and regulatory bodies, helping to maintain and enhance the communities served.
• Prepare for and attend monthly, quarterly, annual, and special Board of Directors meetings for individual communities.
• Manage all third-party service contracts, including facilitating bid requests, negotiating terms, and ensuring vendor performance meets contractual obligations and client expectations.
• Serve as the primary liaison between contractors and the community association Board of Directors.
• Maintain current resale and transfer documentation on a third-party web-based platform.
• Assist with the preparation of annual budgets in accordance with governing documents and distribute relevant financial and operational information to homeowners.
• Perform weekly general ledger coding, invoice review and approval, and ensure all services billed were pre-authorized and within budget.
• Handle all communication between the association, homeowners, tenants, board members, and related parties, with an emphasis on delivering excellent customer service.
• Oversee architectural compliance, including issuing and tracking inspection letters, reviewing improvement requests, and ensuring adherence to governing documents; maintain accurate electronic records.
• Address community standards violations (e.g., landscaping issues, broken windows) and participate in hearings with residents and the board to resolve matters.
• Conduct routine site inspections of properties 2–4 times per month, covering both residential and common areas.
• Additional duties include budget management, financial oversight, vendor negotiations, architectural review, support with collections, and upholding community standards to maintain property values and resident satisfaction.
• Workload distribution includes spending approximately 30–40% of the workweek onsite addressing maintenance issues, compliance checks, and vendor coordination, with the remainder devoted to administrative tasks, correspondence, and phone communications.
• Attend 6–8 evening board meetings per month (typically Monday–Thursday after 7:00 p.m.).
• Manage a combined portfolio with an annual budget of up to $3.5 million.

• Minimum of 2 years of experience in community association management.
• Bachelor’s degree preferred.
• Solid understanding of HOA laws, regulations, and best practices.
• CMCA certification is a plus, but not required.
• Strong organizational and time management abilities.
• Excellent written and verbal communication skills, with a professional and approachable demeanor.
• Proficient in budgeting, financial analysis, and reporting.

$65,000 - $68,000 yearly

• Medical/Dental/Vision
• Paid Holidays and Vacation
• 401(k)