Senior Risk Specialist, Issues & Events Management

* Guides business customer through Risk Event and/or Issue containment and remediation
* Work with internal process owners, analysts, tech, and third parties
* Works with the business to analyze and interpret Risk Event and/or Issue results to understand implications and determine appropriate corrective actions
* Makes recommendations and provides guidance to the business
* Relationship management - coordinates, influences and negotiates - ensures timelines are met and remediation projects move forward
* Helps drive investigation of root cause and/or problem solving for remediation projects
* Coordinates with various teams to ensure timelines are met and remediation projects move forward
* Maintains all artifacts, evidence and entries into the system of record
* Training and development of others, as necessary
* Uses judgment to escalate situations to leadership in a timely manner
* Demonstrated outstanding communication, relationship building and collaboration across cross-functional teams
* Strong problem identification, resolution and analytical abilities
* Experience in management of multiple projects concurrently in an autonomous environment
* Subject matter expertise in designed Risk Methodologies and corporate risk practices
* High School Diploma, GED, military experience or equivalent certification
* At least 2 years of Project Management or Process Management experience
* At least 1 years of Operations, Financial Services Compliance or Risk Management experience
* At least 1 year of experience supporting, partnering and interacting with internal business clients
* Bachelor’s Degree or Military experience
* 1 year Risk Event/Issue Manager experience
* Certifications in any of the following:
Business Process Management (BPM), Project Management Professional (PMP)  or Six Sigma Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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