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Office Leader, Carolinas

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Mercer
Full Time position
Listed on 2026-01-15
Job specializations:
  • Management
    Client Relationship Manager
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

We are seeking a talented individual to join our Region Market Development team s role will be based in either our Charlotte or Richmond offices. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is pivotal in driving sales and revenue growth across our Carolinas/VA market, working closely with business and people leaders. This leader also directs and actively champions employee engagement initiatives partnering with other people and business leaders to affect change.

What you will do:
  • Manage an indirect team of consultants across Mercer’s Health, Wealth & Career practices in the Carolinas/VA region.
  • Develop and execute the overall market business plan that aligns with sales and growth strategies for the Zone and Region.
  • Empower local growth teams to adapt and execute strategic plans, supporting Office Practice Leaders (OPLs) and consulting teams in generating revenue.
  • Lead client growth planning and execution to ensure retention and capitalize on expansion opportunities.
  • Engage regularly with clients to enhance satisfaction and gather insights on industry priorities.
What you need to have:
  • 15+ years of experience in a consulting environment with a proven track record of generating revenue through new client acquisition.
  • Experience managing and developing a team of consulting professionals.
  • Strong sales and marketing skills with effective communication abilities.
  • Prior client management and growth experience required.
  • Prior leadership/management experience required.
What makes you stand out:
  • Knowledge of Career, Health & Wealth service areas.
  • A commitment to professional development and a desire to create impactful solutions for clients and communities.
  • Experience in partnering with sister companies to enhance market presence and service offerings.
Why join our team:
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses:
Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

For more information, visit , or follow on Linked In and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting rea

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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