Manager, Chief of Staff Corporate Communications

Manager, Chief of Staff for Corporate Communications

Global Enterprise Affairs (GEA) works to change banking for good through the collective efforts of seven teams and key partnerships across the enterprise. We work with external and internal stakeholders to envision and create a world of greater socioeconomic opportunity by advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Corporate Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, Global Government and Policy Affairs, Regulatory Affairs, and Risk, Innovation, Strategy and Enablement (RISE).

We pride ourselves on disrupting the status quo, and GEA teams have unparalleled access to a diverse group of motivated changemakers similarly focused on the ingredients for a better future.

The RISE team is looking for an exceptionally bright, multitasking, and self‑motivated Manager to join the Chief of Staff team. This associate will provide support to the Corporate Communications tower within GEA by executing, collaborating on and leading (as appropriate) substantive and significant projects and ongoing activities related to project delivery, team enablement and providing associates with a rewarding experience.

• Directly support Corporate Communications Chief of Staff-related activities by operating routines and supporting program execution
• As needed, offer ad‑hoc consulting or operational support to major projects or organizational needs/opportunities

• Be a force‑multiplier driving the effectiveness of GEA and the Corporate Communications team
• Individually and collaboratively, diagnose the business critical “gap to goal” in how Corporate Communications works today versus how we should work in the future - and help put the organization on the path to future state
• Collaboratively develop, implement, and iterate management practices to enable transparency, efficiency and effectiveness of Corporate Communications
• Own timely execution of monthly and quarterly horizontal reporting deliverables related to strategic and operational priorities
• Help ensure that programs related are well managed
• Advise leadership using institutional knowledge, network of relationships in and out of the organization, and dedication to helping amplify impact
• Partner with Admin team to evaluate and manage meeting schedules and time commitments

• Provide strategic and executional support for teamwide events
• Develop and lead execution of the Corporate Communications learning and development strategy
• Collaborate with the GEA Associate Experience team to remain well‑managed and identify where to pick‑up with a tower‑level AX strategy

• Appropriately incorporate and collaborate with subject matter experts across GEA and the Enterprise to ensure that all partners have the full support in envisioning and delivering business value
• Increase broad awareness of and celebrate the career interests, talents, and great work of your fellow associates

• At least 4 years of experience in strategy consulting, advising internal or external clients, or a combination of the two
• At least 3 years of experience in change management, continuous improvement, or business transformation, or any combination of the three

• 3+ years of experience offering advising or consulting services to executive level clients, external or internal
• 2+ years of experience working in a corporate function (e.g. but not limited to: risk, finance, audit, legal)
• 2+ years of work with political, media, or regulatory stakeholders, or any combination of the three
• 2+ years of work involving organizational design, staffing, budgets or other levers for executive decision‑making

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for…