Maintenance Technician - Highland Terrace - Richmond, VA.

Overview

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands — all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package
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Responsible for various day-to-day service needs with regards to the physical condition, appearance and operational efficiency of the property, ensuring a safe and attractive living environment for residents, exceptional quality and service, and sustained resident satisfaction.

• Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
• Ensure timely, accurate, and high-quality completion of resident service requests.
• Perform a variety of routine, preventive, scheduled, and emergency maintenance repairs, as well as general upkeep tasks throughout the community and on all equipment; maintain appropriate logs and records.
• Contribute to marketing efforts and resident satisfaction by providing excellent customer service; communicate effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Participate in apartment turnovers as directed; repair, renovate, paint, and clean vacant apartments.
• Ensure that all areas are kept safe, tidy and free of trash, debris and animal waste, including dumpster areas, and prepare dumpsters for trash pick-up.
• Continuously monitor all areas of the community and grounds to ensure they are properly and safely maintained; advise management of any areas needing attention.
• Maintain landscaping including watering flowers; perform snow removal as needed.
• Provide guidance, direction and training to Maintenance Apprentices and Porters.
• Comply with all policies and procedures and external regulatory requirements; ensure solid understanding of operational and human resources policies and procedures.
• Respond timely, appropriately and courteously to emergencies.
• Participate in and attend all required in-service training sessions.
• Support other communities as assigned by management.
• Other duties as assigned.

This position has no supervisory responsibilities.

• High School Diploma or G.E.D.
• Basic skill in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification
  - Type II or Universal Certification (or ability to obtain within 90 days of employment).
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
• Strong attention to detail.
• Proficiency with basic computer keyboarding and navigational skills.

• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• When on-call, be ready, available, fit for work, and able to report to the property within 30 minutes of receiving a call.

• You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.
• Enterprise offers a comprehensive total rewards package for you and your family.

The base salary for this role is $19.50 to $23.00/hour depending on level of skills and experience.

The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and…