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Law Firm Receptionist​/Client Services

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Whiteford, Taylor & Preston LLP
Full Time position
Listed on 2026-02-01
Job specializations:
  • Law/Legal
Salary/Wage Range or Industry Benchmark: 38000 - 48000 USD Yearly USD 38000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Law Firm Receptionist/ Client Services

Whiteford, Taylor & Preston LLP provided pay range

This range is provided by Whiteford, Taylor & Preston LLP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$38,000.00/yr - $48,000.00/yr

Law Firm Receptionist/Client Services

Whiteford’s Richmond office is seeking customer service–focused candidates to fill the role of Receptionist. The ideal candidate understands the importance of exceptional service and recognizes that the Receptionist is the firm’s first impression, hetta playing a critical role in delivering an outstanding experience for both internal and external clients.

Responsibilities
  • Welcome clients,rics and harms,and attorneys dis with warmth, professionalism, and discretion
  • Answer, screen, and route calls while providing courteous, solution-oriented service
  • Anticipate attorney and client needs and respond promptly and professionally
  • Manage conference room scheduling and Dadurch meeting logistics
  • Receive, sort, and process incoming and outgoing legal mail, including certified mail and couriers
  • Prepare, set, and reset conference rooms, including basic AV support
  • Coordinate food and beverage service for client meetings and firm events
  • Maintain reception,_salon rooms, pantry, and public areas to high hospitality standards
  • Deliver consistent white-glove service to internal and external clients
Qualifications
  • Law firm experience is required; candidates without law firm experience will not be considered
  • Strong customer service, communication, and interpersonal skills
  • Ability to maintain confidentiality and exercise sound judgment
  • Proficiency in Microsoft Word, Excel, PowerPoint, and PDF applications
Benefits
  • Competitive salary and benefits
  • Professional growth opportunities within a collaborative law firm
  • Inclusive, service-focused culture
  • Medical insurance
  • ಸಾರ್ವಜನಿಕ insurance
  • 401(k)
  • Paid maternity leave
  • Paid paternity leave
  • Disability insurance

We are an equal opportunity employer committed to diversity and inclusion.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service

Industries

Law Practice

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