Head of Engineering, Insurance and Business Operations

Overview

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care—and we bring those experiences with us to work in serving our millions of policyholders each day.

We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates.

We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsor ships, and employee volunteerism.

Our four values guide our strategy, our decisions, and our interactions:

• Make it human. We care about the people that make up our customers, colleagues, and communities.

• Make it about others. We do what s best for our customers and collaborate to drive progress.

• Make it happen. We work with intention toward a common purpose and forge ways forward together.

• Make it better. We create fulfilling purpose-driven careers by learning from the world and each other.

POSITION TITLE

Head of Engineering, Insurance and Business Operations

LOCATION

Richmond, VA

YOUR ROLE

Genworth is undergoing a multi-year modernization of its insurance platforms, data ecosystem, and technology capabilities to support long term growth, operational excellence, and a more human-centered future. The Head of Engineering, Insurance and Business Operations is a transformational technology leader who will shape and deliver the insurance and business operations end-to-end technology strategy, spanning core insurance systems, digital experiences, data platforms, analytics enablement, integration, cloud, security, and operational reliability.

Reporting directly to the Enterprise CIO, this executive serves on the Technology Leadership Team and the Genworth Insurance (Closed Block) senior leadership team, acting as a trusted partner to Care Scout Insurance, Operations, Actuarial, Risk, Legal, and other IT leaders.

What you will be doing

• Define and execute the insurance technology vision and multiyear roadmap aligned to Insurance business objectives (operational efficiency, product innovation, digital engagement, regulatory compliance).

• Lead modernization of legacy environments into cloud-ready, API-enabled, modular platforms across policy administration, claims, underwriting, billing, actuarial support, and digital servicing.

• Establish engineering excellence—modern development practices, automation, CI/CD, Dev Sec Ops , site reliability engineering, and cloud-native design—driving measurable improvements in speed, quality, resiliency, and cost.

• Build and scale high-performing engineering organizations across application development, data engineering, integration, cloud engineering, platform operations, and Dev Ops.

• You’ll manage insurance IT investment portfolios and agile delivery outcomes; represent technology in insurance executive forums and steering committees; and communicate progress, risks, and performance to senior stakeholders.

• Serve as the executive owner for the enterprise data platform and the divisional data engineering and analytics enablement; drive modernization of the data platform, data quality, data management, and governed data architecture.

• Advance a unified enterprise data strategy aligned with actuarial, finance, risk, claims, and operations—enabling real-time insights, predictive models, AI/ML use cases, and digitally enabled customer experiences.

• Champion data literacy and value realization, tying data capabilities to concrete business outcomes and P&L impact.

• Digitization of our business operations to enable improved customer experiences and streamlining…