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IT Business Analyst IT Consultant

ITSM Process Architect | ITIL-Driven Service Excellence

Job in Richmond, Henrico County, Virginia, 23214, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading IT services company in Richmond, Virginia, seeks a qualified professional to design and implement ITSM processes aligned with ITIL standards. Key responsibilities include conducting process assessments, engaging stakeholders, and optimizing ITSM tool functionalities. Ideal candidates should hold an ITIL v3/v4 certification and possess strong skills in process design and analysis. The role offers a competitive salary between $100,000 and $125,000 a year along with comprehensive benefits and professional growth opportunities.
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