Senior Director, Reliability and Resiliency Oversight

What You’ll Do Strategic Leadership

• Represent the second-line risk management function in architecture councils and Site Reliability Engineering (SRE) forums to ensure a rigorous "design-for-failure" lens is applied to major cloud initiatives and multi-region strategies.
• Cultivate a culture of reliability by staying at the forefront of reliability engineering, automated recovery patterns, and distributed system architecture; mentor risk and engineering teams on balancing feature velocity with system stability.
• Lead a high-impact team of technical resiliency advisors focused on advising and challenging the first line’s recoverability and durability of mission‑critical cloud ecosystems.

• Partner broadly across the enterprise to identify and assess evolving risks to system availability in a fast‑moving environment. You will advise on architecture decisions regarding blast‑radius containment, failover strategies, and disaster recovery capabilities.
• Build and maintain deep relationships with technical leaders, architects, and engineers ensuring that availability risks are transparent and well‑understood by key stakeholders.
• Executive Communication:
  Draft and communicate independent reports to inform a broad audience including engineers, executives, the Board of Directors, and regulators on the organization’s current reliability posture and risk environment.

• Bachelor’s Degree or military experience.
• At least 5 years of experience in Site Reliability Engineering (SRE), Disaster Recovery, or high‑availability architecture.
• At least 10 years of experience in infrastructure operations, software development, or systems architecture.

• At least 8 years of direct hands‑on experience designing and governing distributed systems or large‑scale enterprise infrastructure.
• At least 5 years of people leadership experience.
• Master’s Degree in Computer Science or an Engineering discipline.
• Experience leading enterprise‑wide resiliency transformations (e.g., implementing multi‑region failover, automated recovery, or Chaos Engineering practices).
• Ability to communicate complex technical risks clearly to all levels of the organization and drive consensus across competing priorities.
• Familiarity with controls and frameworks related to operational risk (e.g., NIST 800‑34, ISO 22301, COBIT, or Digital Operational Resilience acts).
• Prior experience working in financial services or other highly regulated sectors.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $314,800 - $359,300 for Sr. Dir, Cyber Technical
New York, NY: $343,400 - $392,000 for Sr. Dir, Cyber Technical
Richmond, VA: $286,200 - $326,700 for Sr. Dir, Cyber Technical

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with…