Legal Compliance Manager

We believe mobility independence is for everyone. UZURV is a high growth national assisted community mobility and technology business. We’ve been very successful growing the business with public transit agencies to improve ADA paratransit service across the country. Our first program was here in Richmond with GRTC and began in 2017, but we’ve grown and grown, now providing millions and millions of trips a year in 18+ states and working with 10 of the largest 20 public transit agencies in the country by their ADA paratransit ride volume.

It’s not by accident. We’ve grown, because of the quality of our service. UZURV’s riders and drivers rate the company extremely highly in satisfaction. We also save our clients often 30-50% on the cost of transportation for people with disabilities and older adults who need assistance.

We are seeking a Legal Compliance Manager to serve as a key member of the Legal team and a strategic partner to the business in compliance decisioning. This role is designed for a compliance professional with deep experience in regulated transportation environments who can translate complex regulatory frameworks into practical, scalable operating controls. You have a particular ability to translate legal requirements into operational conversations with clients and stakeholders.

Under the supervision of the General Counsel, you will be responsible for maintaining a deep understanding of current and upcoming regulatory compliance requirements across transportation network company (TNC) regulatory regimes, obligations arising under Federal Transit Administration (FTA) funding requirements and Americans with Disabilities Act (ADA) regulations, as well as the manner in which the company meets those requirements. You will partner closely with cross-functional partners to translate those requirements for clients.

You will also work with operations, business development, and product teams to plan compliance with requirements, assist with compliance stand-ups in new markets, complete ad hoc research on compliance-related questions and issues, and support the Legal Team in optimizing UZURV’s rapidly growing regulatory portfolio.

• Manage renewal and new procurement of TNC permits at the state and local level
• Monitor and advise regulatory reporting obligations currently fulfilled by Operations Compliance
• Lead regulatory compliance across state and municipal transportation network company regulations, including interpreting requirements for driver eligibility, background check requirements, vehicle standards, insurance mandates, and operational reporting.
• Monitor and interpret new and evolving TNC regulations and advise the business on implementation requirements.
• Develop jurisdiction‑specific compliance matrices and scalable internal controls.
• Partner with Operations and Safety to ensure driver onboarding, deactivation, and monitoring processes align with regulatory requirements.
• Lead responses to regulatory audits and investigations, and support Operational Compliance’s responses to client audits and inquiries.

• Support operations’ management of Federal Transit Administration requirements tied to federally funded programs through regulatory interpretation and compliance support.
• Oversee adherence to applicable FTA circulars and grant‑related obligations, including procurement standards, drug and alcohol program coordination (where applicable), Title VI reporting support, and record retention requirements.
• Partner with Finance and Operations to ensure compliance with grant conditions and reporting frameworks.

• Lead compliance efforts related to the Americans with Disabilities Act as applicable to demand‑response and paratransit services.
• Partner with Product and Operations to ensure service design aligns with ADA requirements for accessibility, nondiscrimination, and service comparability.
• Develop training materials and internal guidance to reinforce accessibility obligations across the organization.

• Build and maintain policies, SOPs, and internal controls…